Starlink to introduce a data cap in Canada and the U.S.2022-11-07 18:46 by Daniela
Starlink's satellite internet service will be introducing a data cap for Canadian and U.S. users beginning in December 2022, the company announced in emails to its subscribers.
Starlink sent out an email to users across the U.S. and Canada on Friday outlining the new so-called "Fair Use" policy, which describes how residential users will start out each month with "Priority Access," and then continue to receive coverage with "Basic Access" for the remainder of the monthly billing period if they cross that 1TB threshold.
"In times of network congestion, users with Basic Access may experience slower speeds and reduced performance compared to Priority Access, which may result in degradation or unavailability of certain third-party services or applications. Bandwidth intensive applications, such as streaming videos, are most likely to be impacted," SpaceX wrote on its website.
SpaceX's Starlink team wrote in the email that the change was due to "a small number of users consuming unusually high amounts of data." The company said less than 10% of the service's customers utilize more than one terabyte of data per month.
The new policy is to ensure customers aren't negatively impacted by a small number of users. The company explains it is trying balance supply and demand.
"Starlink is a finite resource that will continue to grow as we launch additional satellites. To serve the greatest number of people with high speed internet, we must manage the network to balance Starlink supply with user demand."
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