Some Comcast customers infected by malware virus2012-03-12 10:59 by Daniela
Tags: Comcast, malware
Comcast has warned some of its high-speed Internet subscribers in Utah and other markets that their computers and other devices may be infected by malware. Instead of using the subscribers' e-mails, the company sent them letters via the U.S. Postal Service.
The letters also included instructions on changing a computer's DNS settings in order to access Web servers that haven't been infected with malware.
Ray Child, Comcast spokesman, would not reveal how many local customers are receiving the letters, but a customer service representative said many people are getting them. Child told the Daily Herald that despite the warning, Comcast will not cut service to anyone who gets the letter.
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