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Internet providers won't cut off users over unpaid bills for 60 days

2020-03-16 18:43 by


The U.S. telecoms regulator said Friday that major internet providers - including Comcast Corp, AT&T Inc and Verizon Communications Inc - agreed not to terminate service for subscribers for the next 60 days if they are unable to pay their bills due to disruptions caused by the coronavirus.

This is in response to the coronavirus outbreak which has forced many companies to temporarily halt their operations, and where staff have been sent home. Also, due to the disruptions to businesses, we imagine that there will be some people who might not be able to make ends meet, which includes paying their bills on time.

"I applaud those companies that have already taken the Keep Americans Connected Pledge," said Pai. "They are stepping up to the plate and taking critical steps that will make it easier for Americans to stay connected during this pandemic and maintain much-needed social distancing. I urge other companies to join them. This may be a difficult time for our nation, but if we all work together, I am confident that we can rise to the challenge."

Separately from the FCC's pledge, Comcast has announced it will provide free broadband for low-income families and Charter said it will offer free broadband to families with students for the next 60 days.

Read the full Reuters story -here-


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