Google Flights is offering a lowest price guarantee for the first time2023-04-03 18:22 by Daniela
Tags: Google Flights
Google Flights is rolling out a new feature that will offer customers a lowest price guarantee when booking certain flights.
The company has launched a pilot version of the price guarantee feature for U.S. users searching for and purchasing tickets departing from U.S. airports. Tickets given the guarantee will have a little badge that shows up next to the listing in a flight search.
The badge indicates that Google is tracking the cost of that ticket, and believes it won't fall below the current displayed price before the plane in question takes off from the tarmac.
"This prediction is based on our historical dataset of flight prices," the spokesperson said—offering few details on the underlying algorithms. If a user opts to buy a price-guaranteed ticket through Google and the flight cost does indeed fall, the company will pay the difference out to its customers. There are some additional restrictions on the feature, however.
Currently, its price guarantees are only for flights that depart from the US, and you can only get them if you have a US billing address and phone number. The company also says it's "only available for flights for which we're confident that the price won't drop."
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