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Comcast will move from broadband caps to usage-based billing

2012-05-18 09:16 by
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Comcast reportedly plans to adopt a usage-based billing system for customers using broadband services. The new system will replace the 250 gigabyte-per-month cap for its broadband customers. With the new system, heavy users will pay more. In the past those who went over the cap risked being cut off instead.

The cable operator plans to experiment with a couple of different ways to manage data use. One option is to impose a data cap of 300 gigabytes and charge for additional use, likely $10 for each additional 50 gigabytes. A second possibility is to offer tiers of bandwidth, possibly starting with 300 gigabytes for those who subscribe to their lowest tier of Internet service. Customers who pay for premium tiers of broadband service will get higher thresholds.

"We didn't like the message that we were giving our customers with the static 250GB cap," said David L. Cohen, executive vice president for Comcast. "Now, we are sending a signal to our customers that we want them to use our broadband service and to feel free to use it for all lawful purposes. We want them to subscribe to Netflix and stream YouTube and use Skype to their heart's content without worrying about hitting some artificial data cap that results in them losing their service."

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by sava700 - 2012-05-18 13:46
I pay for Blast... I should get more like 500/600GB a month for what I pay vs someone on Basic or premium which should stay at the 250 or 300 amount. Also instead of doing things like this now they should ramp up DOCSIS 3.0 upgrades as it hasn't even hit my area yet.
by anonymous - 2012-05-20 22:22
It has been many years since I purchased my UNLIMITED cable with Comcast I was not aware of any cap . My bill has double over the years and I do say,if it goes up one cent more after 8 years it will be the end for me and Comcast.I have never been aware or heard of anyone being shut off.The bill is outrageous now.
by Philip - 2012-06-02 12:36
I find it a bit better model than a hard 250Gb cap, since it does not villify the customer that needs the bandwidth and happens to go over it.
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