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I can't connect to my router's admin interface ?

Depending on your router's configuration, you might have to connect using a LAN port, and the client accessing the administration interface usually needs to be in the same IP range.

For example, if you need to connect to in order to access the admin interface, your client PC needs to be in the range between and

Also, you will most likely need a recent browser version with Javascript support.

There are a number of other troubleshooting steps you can take, here is a list:

Make sure you're using the correct IP address for the router, as well as the correct port (some use 443, or 8080 instead of the standard port 80). For a list of routers and their default IPs/passwords check our broadband hardware database.
You can also often find your router's IP by simply typing: ipconfig in command prompt, and looking at the "Default Gateway" line.

Your client PC must be on the LAN side of the router (connected to a LAN port). You might want to try configuring your PC with a static IP address in the router's subnet (the router's DHCP server might not be working/configured properly yet).

Use a Cat5 cable to configure wireless routers - the wireless settings may not be configured correctly and wireless access to the admin interface may be disabled.

Reboot the router - it is possible that the router is locked, the built-in web server has locked/crashed, and you can't connect to it because of a temporary software issue that a simple reboot may be able to solve.

Reset the router to the factory defaults - NAT routers usually have a reset button, that when pressed for 10-30 seconds (while powering up/plugging in) resets the router to the factory defaults, so you can login with the default password, etc. Some may have a pinhole reset button that requires a sharp object like a paper pin to push. Just push in the button, then plug-in the device and wait for 10-30 seconds until the LED indicators show some change (they usually blink all together, in a different way than normal operation), then you can let go of the reset button. Note the procedure might be different for your particular router, check the user manual.

Try a different web browser - some older routers don't like particular web browsers because of buggy/dated code. Try Chrome, Internet Explorer, etc.

Disable web proxies - make sure Internet Explorer is not configured to use some type of web proxy for browsing.

Update firmware - sometimes a corrupt firmware can render the router useless. Try updating to the newest one from the manufacturer's website if you can get to the admin interface.

DHCP ? - NAT routers usually act as DHCP servers to serve multiple local IP addresses to internal LAN clients. If you set your network adapter to "Obtain an IP address automatically" in the TCP/IP properties and your PC gets an IP address it is communicating with the router. This can be verified by dropping to command prompt, and typing: ipconfig. If the IP address is in one of the private ranges, usually 192.168.x.x, or 10.0.x.x, (but not 169.*.*.*), then that indicates your client is able to obtain an IP from your router/DHCP server. You can also verify the IP address of your "Gateway" - that is the actual router IP you are connecting to.

PING the router - In Command prompt, try: ping (substitute with the actual IP of your router from above step). If it works, at least you know that you have some connectivity to it and the cable is good. If you are also able to ping an external IP, like, for example, it indicates you are online as well.

Check cables and LEDs are you getting the link LEDs on both ends of all cables? You might also try different Cat5 cables. The router has a number of LED indicators as well, power, connectivity to the WAN port, etc. These can be used as indicators of whether the router is connected to the internet, LAN, etc.

Telnet ? - some routers have a serial port where you can connect directly (using a serial cable) and manage the router's settings via telnet. Even though it's a text-based interface, it does not rely on the network/IPs at all.

Note: If you are not sure of the default IP address, or username/password for your particular NAT router, you can look it up in our hardware database of over 3500+ routers.

  User Reviews/Comments:
by anonymous - 2007-10-17 03:27
Thanks, I've always wondered what the deal was (it was the proxy setting). It is obviousl when someone points it out to you!
by anonymous - 2007-10-19 21:55
This exact thing happened to me like a week ago, and after fixing it i feel the need to share with all the frustrated ppl. Just go to options on your browser and reset to default. If nothing above works, that should tkae care of it!
by peabrain - 2009-04-06 05:22
Another obvious thing to try (having scratched my head with a client where the router responded to pings but we could not access the user interface with Internet Explorer) is to reboot the router (power off/on). Hey presto, the user interface suddenly appeared....
by anonymous - 2010-02-26 20:24
I can't connect to My Asus WL-600g stays only with power light on and nothing more.
When I try to reset it (power off/on with reset button pressed for more than 30 sec.) the power light blinks but I still can't access to admin interface.
Any sugestion ?
Thank you
by 69GTO - 2010-09-20 02:08
OMG, thankfully I don't have to join to make a comment! I like it this way! Anyways, my problem was the flippin Ethernet cable from the Router to the Modem, What a joke...I switched the stock one for an extra Xbox one I had.'it seems like a better quality one too, how ironic. Well thanks for the help
by Jimbo - 2010-12-25 13:35
LinkSys WRV210

Cant connect to router. Pinging the IP doesnt work, the request times out. Cant connect to the admin interface in IE, it cant find the page.

Any help?
by anonymous - 2011-09-07 16:32
I put my IP into the browser and go to the login pg for my Zyxel P660R-D1 router and every time i try to enter the default passwords it begins to load and then stops and returns to the way it was when it first loads..ive tried resetting multiple times..can someone plz help
by anonymous - 2011-09-16 13:01
Im a Starting to working as a System Administrator

I have a problem...........

I have a Modem Connect to a Cisco Home router N and that router has 4 ports:
First Port : Switches
Second Port: 2.4 Signal to one building
Third Port: 4.8 Signal to other building
Fourth Port : Hot Spot

Everything is connected well... the only problem that I have is that any devices cant connect the wireless from the router (WPA2,WPA, WEP , Disabled).. And i check everything MAC Address. Limit User. Range.....Everything

Please can anyone helpp me

Email me at

Thank you
by anonymous - 2011-09-20 16:27
I went through the checklist as best I could but when I type in the username it still just brings me back to the same log in screen. Any suggestions?
by anonymous - 2011-11-29 23:38
I couldn't access my route setup page right after cisco network magic was installed. I removed this and rebooted / reset my router and the router setup page was back on
by anonymous - 2011-12-05 03:50
If the same page keeps coming up, try clearing your browser cache and cookies.
by anonymous - 2012-01-22 01:18
If you can't login to your router, how would one update the router's firmware??????
by anonymous - 2012-02-24 23:46
Thank u so much. Very helpful
by anonymous - 2013-01-30 08:38
i could ping the router with and i disabled web proxies....but still i can't access admin interface.....plse help
by anonymous - 2013-02-18 19:16
I went through the checklist but still having problems. When I enter the ip into my browser it doesn't go anywhere and just times out.
by anonymous - 2013-04-23 18:25 worked fine for me!
by anonymous - 2013-05-15 23:29
pinged the router, no problemo...interface still won't load and just keeps timing out! I've been in the interface before and need it to port forward, obviously. I'll try reseting it tomorrow once these downloads are done...or maybe the downloads are the problem! ha
by anonymous - 2013-06-15 07:14
Make sure the I.P. address for the router and modem are different. Mine are for router and for modem. I solved the issue by putting my routers connection type into dynamic and hey presto I could now access my modem.
Don't set the modem in bridged mode because my I.S.P. is PPOE so if the router is set to dynamic and the modem is set to bridged you will not be able to connect to the internet (or at least my set up would not!)
My set up is a Belkin F5D8233-4 router and TP-Link TD-8816 modem, spent hours trying to figure it out and this worked and was simple.
Hope this helps.
by weirdguy - 2013-10-09 02:32
I need some help guys.

I'm in my school and I'd like to get the wifi password. I tried to get into the router's interface, because I know the username and the password, so I could see the WPA password.

But it always crashes, I can't get into that crap. What should I do? You know it would be great if I could use the internet with my phone, and of course my friends would be more honest to me.

Please reply me as fast as you can.

Looking foward to hearing from ya, guys:

by dan - 2013-10-13 16:48
i cant acces my web page for my router (asus router) .its stuck on loading when i type my ip.once i have manage to get on my web page router and when i clicked next to configure it, its stuck again on loading....

rly need help here
by Jonalyn - 2013-11-16 01:27
I am not able to open my Cisco E1000 v2 after change my password it say's Can't use wireless interface to access web. please i need someone to help me...
by anonymous - 2014-01-13 11:29
Using a D-Link DIR-868, I had to reboot the router to get back to the admin login. It was giving me a 500 Server Not Found error before the reboot. I spent a lot of money on this router, and it fails miserably like this, what a joke. Hopefully they release a firmware more reliable soon.
by default - 2014-01-22 05:14
well I tried many times in connecting my IP address but nothing happens.. then I tried the default IP address but still can't load it in the browser. Can anyone tell me what is the problem in my network?
by Philip - 2014-02-03 07:13
You should try to find your router's IP by using "ipconfig" in command prompt, and looking for the IP of the "Default Gateway", as the FAQ suggests.
by anonymous - 2014-02-05 09:31
i have router, interface password not known.
i really can't reset to factory settings, can somebody help me.
have internal ip address of the router.
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