Wireless struggles against FCC over possible 'bill shock' rules2011-01-12 09:55 by DanielaTags: Wireless, FCC
The wireless industry pitted itself against a group of consumer-interest groups in comments over the FCC's investigation into "bill shock." Not surprisingly, wireless players generally argued against government oversight on the topic, while groups such as Consumer Action, Consumer Federation of America and Free Press argued the FCC should impose regulations to protect wireless users against unexpected wireless charges. "We believe that timely usage alerts, roaming notifications, a strong opt-in mechanism, customizable usage controls and ongoing disclosures would do much to address the problem of wireless bill shock," wrote Consumer Action, Consumer Federation of America, Free Press and other groups in their filing to the FCC on the topic. "These regulations also should apply to prepaid, regional and rural wireless carriers to enable consumers to better control their communications budgets and avoid unnecessary service disruptions. Verizon Wireless, in its filing, summed the wireless industry's position: "The appropriate model for meeting consumers' needs in today's highly competitive wireless market is to rely upon providers' own incentives to satisfy consumers, rather than prescriptive regulations that would limit the flexibility of providers to respond to consumers' evolving needs." Read more -here-
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