U.S. carriers extend connectivity pledge2020-04-28 19:18 by Daniela
The nation's largest wireless and broadband companies are extending their promise to not disconnect service through June 30, in an effort to help customers through the COVID-19 crisis. In March, these service providers voluntarily signed on to the Federal Communications Commission's Keep Americans Connected pledge.
If you are unable to pay your bill due to the pandemic, though, you'll likely have to tell the company that your service is with that you're experiencing hardships and need more time to pay.
The promise to extend the pledge comes as states debate whether to start opening up for business or whether to extend stay-at-home orders, which require many to work from their residence. Several governors have also closed schools for the remainder of the school year. As a result, Americans nationwide will continue to rely on their broadband and wireless services to stay connected to schools, workplaces and medical professionals.
All this is welcome news for those who need to work from home during the pandemic, and for students who are attending classes virtually for the rest of the school year. Many schools are not returning to in-person classes for the remainder of the semester, and it’s still questionable at this point in time if they will in the fall. Whether these telecoms and ISPs will decide to extend their non-cancellation pledge past the end of June remains to be seen.
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