T-Mobile announces another data breach2023-05-04 17:46 by Daniela
Tags: T-Mobile, data breach
T-Mobile apologized to customers affected by its second data breach this year and says it is continuing to work on enhancements to its information security systems. The latest breach involved the theft of personal details, account information and PIN numbers belonging to 836 customers between February 24 and March 30.
"The information obtained for each customer varied but may have included full name, contact information, account number and associated phone numbers, T-Mobile account PIN, social security number, government ID, date of birth, balance due, internal codes that T-Mobile uses to service customer accounts (for example, rate plan and feature codes), and the number of lines," the company wrote in a letter sent to affected customers. Account PINs, which customers use to swap out SIM cards and authorize other important changes to their accounts, were reset once T-Mobile discovered the breach on March 27.
"While we have a number of safeguards in place to alert us to unauthorized access such as this from happening, we recognize that we must continue to make improvements to stay ahead of bad actors," T-Mobile added in the letter. "We take these issues seriously. We apologize that this happened and are furthering efforts to enhance security of your information."
This is now the ninth data breach that T-Mobile has disclosed since 2018, the second breach alone this year after reporting that data from 37 million accounts was leaked between November 2022 and January 2023. The number of impacted users in the latest incident pales in comparison, but the information obtained could be used to facilitate identity theft. Previous breaches have also been reported in January, August, and December of 2021.
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