Samsung's Galaxy Fold is breaking for some early users2019-04-19 16:28 by Daniela
Tags: Galaxy Fold, Samsung
Two months after Samsung unveiled its futuristic new phone that turns into a tablet, the company let reviewers get their hands on the Galaxy Fold devices this week.
And soon complaints about broken foldable displays started going around the Web. Several reporters claim their new devices broke after just a few days of use. First, one reviewer said one side of the device's screen had died on Day 1. The next day, another critic said his device had become unusable. Then another reviewer reported different problems with the screen.
What those complaints may not have mentioned was that they removed the protective film on the display, thinking it was just like any other screen protector. Unfortunately, that's not the case with the Galaxy Fold. Here's what Samsung said on the matter:
"A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.
Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers."
The Galaxy Fold will be available on AT&T and T-Mobile starting April 26 at a price of $1,980.
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