PayPal teams with OpenAI to power ChatGPT shopping2025-10-28 15:15 by DanielaTags: PayPal, OpenAI, ChatGPT
PayPal said on Tuesday that it is adopting a protocol in combination with OpenAI's "Instant Checkout" feature to let users pay for their shopping directly within ChatGPT, starting in 2026. PayPal is adopting the Agentic Commerce Protocol (ACP), an open source specification developed by OpenAI that lets merchants make their products available within AI apps, consequently enabling users to shop using AI agents. Meanwhile, OpenAI's "Instant Checkout" feature, launched in September, lets users confirm their order, shipping, and payment details, and complete purchases without leaving ChatGPT. Customers can use their PayPal wallets for checkout, which, the company said, would enable it to provide buyer and seller protection, as well as dispute resolution. The company is also providing technology to handle card payments from within ChatGPT using a separate payments API. And next year, merchants using PayPal products will have their products be discoverable on ChatGPT, starting with categories like apparel, fashion, beauty, home improvement, and electronics. Merchants will not need to build any integrations, as PayPal will handle merchant routing and payments behind the scenes. Read more -here-
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