Kaspersky Antivirus software automatically transitions to UltraAV for US subscribers2024-09-26 15:47 by DanielaTags: Kaspersky, UltraAV
Kaspersky customers in the US have found their antivirus software has been replaced without warning with a new solution called UltraAV. The US government recently passed a law banning the sale of Kaspersky security software and the subsequent updates for installed software, resulting in the company's exit from the US market. Customers reported on social media that the update was pushed without the ability to accept or decline UltraAV, despite notification emails supposedly being sent at least a few weeks prior to the update. UltraAV says that customers began getting notifications about the transition on Sept. 5 over email and that there were also notifications in the Kaspersky app and account pages. UltraAV is owned by US cybersecurity firm Pango, which split into two companies earlier this month. Pango tells PCMag via email that the transition was intended to be automatic. "This effort was intended to minimize the risk that [Kaspersky] users would be left unprotected for any period of time following their mandatory exit from the market," a Pango representative tells PCMag, adding: "UltraAV is a mature technology, developed and improved for more than 20 years. It incorporates the latest threat intelligence and leverages advanced techniques including AI and sophisticated heuristics to detect malware." UltraAV says billing and fees won't change and that users will receive instructions on how to activate their new accounts. In a chart comparing features, UltraAV says it lacks Kaspersky's webcam protection and online payment protection features, but has real-time authentication alerts, high-risk transaction monitoring and $1 million identity-theft insurance, features lacking in the Kaspersky software. Read more -here-
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