FCC warns Internet providers about customer privacy

The Federal Communications Commission has warned Internet service providers that new privacy rules, part of the net neutrality order will take effect next month. The commission wants carriers to do more to protect customers' privacy. That's why it has released an advisory with guidance on how the new rules should be applied.

"The Commission has found that absent privacy protections, a broadband provider's use of personal and proprietary information could be at odds with its customers' interests and that if consumers have concerns about the protection of their privacy, their demand for broadband may decrease," reads the advisory.

ISP's aren't expected to strictly follow the guidance, but according to the FCC it would be a good idea.

"Although no broadband provider is in any way required to consult with the Enforcement Bureau, the existence of such a request for guidance will tend to show that the broadband provider is acting in good faith."

The regulators said that broadband providers are welcome to request advisory opinions to gain further insight as to whether their conduct complies with the Open Internet Order. Such a request for guidance will tend to show that the broadband provider is acting in good faith.

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