FCC proposes massive $300 million fine against robocall scammers2022-12-21 18:17 by Daniela
Tags: FCC, robocalls
The U.S. Federal Communications Commission (FCC) on Wednesday proposed a $300 million fine against an auto warranty robocall campaign, the largest-ever penalty proposed by the agency over unwanted calls.
The operation has been going since "at least" 2018, and the FCC says that consumers described calls they received with the terms "incessant" and "harassment." The group also used some scummy tactics; the FCC said, for example, that it "called health care workers during a pandemic and spoofed the phone numbers of hospitals," resulting in "confused consumers calling the hospitals to complain."
"Our message is clear to those who would follow in the footsteps of the auto warranty scammers - we are watching, we are working with our state counterparts, and we will find you, block you and hold you accountable," FCC Chairwoman Jessica Rosenworcel said in a statement in which she also renewed her call for Congress to authorize the agency to collect fines directly.
The proposed fine dwarfs the FCC's previous record of a $225 million fine against a Texas-based telemarketer in 2021. And more fines could be on the way. In November the agency took action against a voice service provider, Urth Access, to which it traced nearly 40 percent of October student loan debt relief scam calls.
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