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AT&T cancels Galaxy Fold preorders due to delay

2019-06-14 18:29 by
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AT&T has notified customers who preordered the $1,980 Galaxy Fold that their foldable phone order has been cancelled. AT&T said it would also throw in a $100 gift card for the customers' trouble. Customers who preordered the device will be able to place their orders again once Samsung sets a new launch date.

Samsung announced the highly anticipated Galaxy Fold in February. But when the company sent phones to reviewers, many of them broke. Some hinges were defective and some reviewers' screens broke after the Fold's protective film was removed. That forced Samsung to delay the planned April launch and the company hasn't yet said when the nearly $2,000 phone will now ship.

To fix the various issues, Samsung said it would strengthen the display protection and "enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold."

The Galaxy Fold was supposed to be the first legitimate attempt to make a folding Android phone. There have been some folding phones in the past like the FlexPai, but they've been little more than mostly broken tech demos created without Google's blessing. The Galaxy Fold was set to launch with Android Pie, but it included custom Google features designed for foldables. These features will be available widely in Android Q.

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