SG Broadband Community

@home is instructing thier installers to install NICs instead of using USB because of intermittent connection problems.

yep, 128kbs is what we that use comast@home (NJ) get.

Round thing is pretty vague but I would guess that it is either the underground ped where the tap is or a lock box on your house where the splitter or ground block is.

I have had comcast@home for 3 years now with great results.

I have been involved in at least 2 service calls that have had 3 or more techs leave the customers house (including myself) with no service. The integrity of the inline from tap to modem is fairly easy to troubleshoot and maintain. This situation sounds like customer service keeps sending techs out ...

Hey rodrod, you just helped alot of newbies like myself finally understand what that blue box is doing.

I install in NJ and when we encounter 59 we are required to replace it. But like said before 59 is capable of carrying the signal.
So that is the question. What are the levels at the modem and if low, how can they be corrected?
Even if the landlord does not allow running 56 from the ped or pole, it ...

I have a netgear rt314 that shares a cable connection between 3 computers (2 ethernet, 1 wireless).
The setup was easy and I have flawless access with all three to the internet. The 3 computers are networked sharing 2 printers.
The problem is I do not quite understand how it works and what computer ...

Have any openings for a tech/installer in Jersey?

It does sound like the tech that came out doesnt know what hes doing because he should have been able to check the lines.
It is a pretty straight foward process. If you have a good signal at the tap and it is not good at the modem, the problem is in your house. Maybe he found a problem at the tap ...

You should be ok with the way you described your setup. If you still have problems and you do not have the equipment to check your signal, you will need to call and get a service tech to come out.

It depends on what the signal is at the splitter and other factors.
Typically the modem is supposed to get a dedicated line at the ground before any other splitters that feed your house.
If the signal is good (>4dbmv)at that first splitter and there is no other integrity problems from that splitter ...

After reading these boards for the last couple of weeks, it is obvious I have alot to learn.
My ultimate goal is to get into home and small office networking. And i thought I knew a little something, not no mo.

So far, knock on wood, I havent destroyed any computers.
On my first day I faced a P90 win95 that would not reconize any card I installed(hence my first post to this board "winipcfg").
That day I tried different ISA cards to no avail. There was one PCI slot but the sound card was blocking it. So I ...

The training consists of riding with another installer and doing his work without pay while he gets paid.
Obiviously this gets old fast, so you get the guy to tell the boss hes ready, then you are on your own. I did have prior cableTV experience and I have three computers that I networked, so that ...

No offense taken. I am a sub contractor and we are kind of on our own. The more experienced installers show you what they can but they do not pay you during training, so I told them I was ready.
I have run into problems I was able to solve but it will be a learn as you go situation.

OK, Thanks. I was able to connect to the Net so I could have just downloaded the new IE then. I was busy just trying to find Outlook.
I found it very wierd that a newer version of 98 would not have Outlook. The owner probably deleted it since they were using AOL before. c-ya

We have been replacing all the Motorolas with the 3COMs or RCAs since the non DOCSIS motorolas are able to connect without an account. Oops, I think that was a secret.

Thanks for all you help. I did find and older version of IE that I will carry with me in case it happens again. c-ya

I am a @home installer. Today I went on a computer that had win98se but not Outlook express.
I could not find a way to download it for them to use the email.
Could anyone tell me where I can download a full version of Ooutlook Express to burn to a CD?
I already looked at ms.com but I couldnt find a ...

Not knowing that much about it, I do know that the firewall will block certain packets.
I am sure one of these Gurus can help you.

Not knowing anything about routers, I blindly bought a Netgear RT314.
It has been the best computing investment I have made to date. I have 3 computers sharing the modem ( 1 wireless ). The setup was incredibly easy and my connecting speeds with all three accessing are quicker than when it was just ...

When I started 2 weeks ago, we were installing DCM 325 modems using USB conections. Two days later we were told not to use USB and install NICs when possible.
Since then I have not seen any RCA modems, just 3COM. The 3 COMs are good but all the other installers say the RCAs locked quicker, speeding ...

Our minimum is win95 and 133, 32. I wish they would change to win98, 200, 32.
I dont understand why someone getting this service would have at least that.
As far as Binding, I am not sure how to check that. Our training was very basic with not much in the way of troublrshooting.
Please explain how I ...

We are no longer allowed to use USB when we install @home since it causes some intermittent problems. All Ethernet now.

Thanks for all your help, but to be honest I just started as a @home installer and ran into this on my first day.
I left the customers house after 2 hours, and I did such a nice job of running the cable.
The other installers say It is a common problem with Win95 and less than 133mhz.
Unfortunately ...

Thanks, I tried a new ISA and PCI card and still would not work.
Should I upgrade my OS?

I have Win95 and cannot connect. The device manager and network components reconize my ethernet card but the winipcfg doesnot.
How can I correcr this?