SG Broadband Community

I just upgraded to the 10 mb package from the 3, which worked teriffic, but since the increase I've been getting wild fluctuations in speed. Occassionally pages won't even load.
I had a user here go through my logs and even found a way to interface the Ambit 60678EU modem. Bottom line is I need a ...

I just upgraded to Charter's 10 mb package from the 3 mb, which was fine, but being greedy I wanted more. Now I am having wild fluctuations. I just had a user guide me through diagnosing the problem, and was advised to contact Charter for a replacement modem.
My question is should I just purchase a ...

Thank you very much. Should I just purchase my own? If so what brand/model. It's cheaper to purchase your own anyway.
I'm grateful to you for all you've done.
Serious thanks.

Task Status Comments
Acquire a Downstream Channel 657000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Disabled Disabled

Downstream

Downstream Lock : Locked
Downstream Frequency : 657000000 Hz
Downstream Modulation: QAM256
Downstream Interleave Depth ...

evidently this info is for roadrunner, it doesn't work for charter issued modems

no to new modem, this one says it's capable of up to 38 mbs, but there's absolutely no info on interfacing the modem

there is no info in the user's manual as to interfacing the modem, only instructions on installing drivers in the event you need to use USB.

I have an Ambit, the list only offers info for a DSL modem. I've never been able to get into this one.
BTW, Thanks for all the help.

umm...how do I get a log from my modem? I'm assuming I have to connect the ethernet cable to the modem from the PC, and enter some IP?

this is cable, not DSL. I have no phone other than a cell, and if you check the second speed test it was right back down. I truly think the modem is holding me back. When I had the 3 mb package I was hitting 3.5 consistently.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\JusB>tracert http://www.yahoo.com

Tracing route to http://www.yahoo-ht2.akadns.net [69.147.114.210]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 16 ms 39 ms 16 ms 10.104.0 ...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\JusB>tracert http://www.yahoo.com

Tracing route to http://www.yahoo-ht2.akadns.net [69.147.114.210]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 13 ms 53 ms 10.104.0 ...

I just upgraded from 3 with Charter. They guarantee 80% og the 3 over a 24 hour period. I was great until I upgraded, hitting 3.5 most of the time.

how do I post the screen capture?
Also, where should the slider be?

Something is bogus, my uploads are faster than d/ls.

http://www.speedtest.net/result/89470317.png

« SpeedGuide.net TCP Analyzer Results »
Tested on: 02.21.2007 20:53
IP address: 24.196.xx.xx

TCP options string: 020405b40103030301010402
MSS: 1460
MTU: 1500
TCP Window: 513920 (multiple of MSS)
RWIN Scaling: 3
Unscaled RWIN : 64240
Reccomended RWINs: 64240, 128480, 256960, 513920
BDP ...

I just upgraded to Charter's 10 mb package, but I'm not seeing any increase in speed tests, but it seems faster. I'm using the Charter provided Ambit 60678EU modem, an AMD 4400 X2 with 2048 megs RAM.
Can anyone tell me if I need to upgrade the modem, or do I just need to change settings with TCP ...