High Ping

sebr · Post by **sebr** » Tue May 11, 2010 9:55 pm

I'm encountering high ping while gaming and on the internet in general that isn't normal for me at all. With my somewhat basic computer knowledge, I've tried resolving the situation by running anti-virus scans, Spyware scans, clearing out internet caches, etc. I am wirelessly connected to a router which is connected to Comcast internet. I noticed that another computer in my house which is wirelessly connected to the same router is having the same high ping problem.

I don't know what a tracert is or anything, but I did one to http://www.comcast.net and this is what came up:

Tracing route to a1526.g.akamai.net [96.6.46.9]
over a maximum of 30 hops:

1 2 ms 1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 42 ms 48 ms 71 ms ge-1-3-ur02.springfield.il.chicago.comcast.net [68.85.179.197]
4 29 ms 39 ms 19 ms te-0-9-0-2-ar01.elmhurst.il.chicago.comcast.net
[68.85.177.201]
5 171 ms 112 ms 180 ms pos-0-1-0-0-ar01.area4.il.chicago.comcast.net [6
8.87.230.237]
6 151 ms 125 ms 110 ms pos-1-14-0-0-cr01.chicago.il.ibone.comcast.net [
68.86.90.45]
7 117 ms 59 ms 68 ms pos-2-8-0-0-cr01.newyork.ny.ibone.comcast.net [6
8.86.86.105]
8 79 ms 119 ms 142 ms a96-6-46-9.deploy.akamaitechnologies.com [96.6.4
6.9]

Trace complete.

I would be grateful if someone could help me out here, I will give any information that may be lacking upon my current situation. Does this seem like an ISP problem? Thanks.

DXeleven · Post by **DXeleven** » Wed May 12, 2010 1:17 am

If you have a Ethernet cord (CAT 5/CAT 5e) cable, then I'd connect it the computer to the router and see if that resolves the problem. If it persists, then connect your computer directly to the modem and if you still get high ping, it might be an ISP issue and I'd contact whoever it is you have as an ISP.

YARDofSTUF · Post by **YARDofSTUF** » Wed May 12, 2010 2:26 am

Looks like you have an interference issue.

Move the modem away from any speakers, phone, or other device and see if that helps.

sebr · Post by **sebr** » Wed May 12, 2010 7:11 pm

I've tried moving the modem around, but that doesn't fix the problem. I don't think it's interference, I've had the same setup for a while now with no problems until this last week.

I don't think I have an ethernet cord to test that, but I guess it is the ISP's problem. Ugh...