Excellent connection but terrible ping when playing counter strike.

mentalcheez · Post by **mentalcheez** » Thu Jul 10, 2008 12:03 am

Hi, I am new to the forum. My problem is that i get high pings whne playing counter strike; i.e. 150 or more... most of the time it averages abt 300!!!

I am in Jamaica and im paying for a 8mbps download and 1mbps upload connection. i have done many speedtests from reputed sites that confirm i am getting the correct bandwidth.

I have read other posts and have noticed that they submit tcp reports when they have a similar issue. So i googled and got one:

« SpeedGuide.net TCP Analyzer Results »
Tested on: 07.09.2008 23:48
IP address: 72.252.xxx.xxx

TCP options string: 020405b401010402
MSS: 1460
MTU: 1500
TCP Window: 65535 (NOT multiple of MSS)
RWIN Scaling: 0
Unscaled RWIN : 65535
Reccomended RWINs: 64240, 128480, 256960, 513920
BDP limit (200ms): 2621kbps (328KBytes/s)
BDP limit (500ms): 1049kbps (131KBytes/s)
MTU Discovery: ON
TTL: 112
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

IF u need any more information, pls inform me on what u need and how/where i can get it.

Rollingstone · Post by **Rollingstone** » Thu Jul 10, 2008 12:22 am

Try the following with TCP Optimizer:

General Settings tab:
Custom settings - check
Modify All Network Adapters - check
network adapter selection - your NIC
MTU 1500
TTL - 64
TCP Receive Window - 256960
MTU Discovery - Yes
Black Hole Detect - No
Selective Acks - Yes
Max Duplicate ACKs - 2
TCP 1323 Options:
Windows Scaling - check
Timestamps - uncheck

Advanced Settings tab:
Max Connections per Server - 10
Max Connections per 1.0 Server - 20
LocalPriority - 1
Host Priority - 1
DNSPriority - 1
NetbtPriority - 1
Lan Browsing speedup - optimized
QoS: NonBestEffortLimit - 0
ToS: DisableUserTOSSetting - 0
ToS: DefaultTOSValue - 80
MaxNegativeCacheTtl - 0
NetFailureCacheTime - 0
NegativeSOACache Time - 0
LAN Request Buffer Size - 32768
Then select "Apply Changes" and reboot to take effect

mentalcheez · Post by **mentalcheez** » Thu Jul 10, 2008 2:11 am

I applied the settings u suggested, rebooted, and tried playing strike. I am able to find servers under 200 ping now(an improvement i must say), but still none of them give me a ping lower than 100.

My previous ISP (2 months ago) gave me a 3mbps download connection and 512kbps upload. And the same servers gave me a ping of about 80-120. I expected my 8mbps connection to give me well below 100 ping. Is there anything else i could try?

The current TCP analysis is:
« SpeedGuide.net TCP Analyzer Results »
Tested on: 07.10.2008 02:06
IP address: 72.252.xxx.xxx

TCP options string: 020405b40103030201010402
MSS: 1460
MTU: 1500
TCP Window: 256960 (multiple of MSS)
RWIN Scaling: 2
Unscaled RWIN : 64240
Reccomended RWINs: 64240, 128480, 256960, 513920
BDP limit (200ms): 10278kbps (1285KBytes/s)
BDP limit (500ms): 4111kbps (514KBytes/s)
MTU Discovery: ON
TTL: 48
Timestamps: OFF
SACKs: ON
IP ToS: 00000000 (0)

btw, when i open tcp optimizer, i notice that the slider is at 3000kbps :S Would it help if i moved it to 8mbps?

thx for the help so far.

Rollingstone · Post by **Rollingstone** » Thu Jul 10, 2008 2:59 am

I applied the settings u suggested, rebooted, and tried playing strike. I am able to find servers under 200 ping now(an improvement i must say), but still none of them give me a ping lower than 100.

Do a tracert yahoo.com and post.

To do a tracert : Start > Run > Type cmd > Type tracert yahoo.com > When completed > Right click > Select All > Paste into the Quick Reply box in this forum.

btw, when i open tcp optimizer, i notice that the slider is at 3000kbps :S Would it help if i moved it to 8mbps?

When use Custom Settings , no need to move the slider in Connection Speed !

mentalcheez · Post by **mentalcheez** » Sat Jul 12, 2008 1:49 am

sorry i took so long rollingstone, i had trouble with my isp; my internet was down. Its back up now at 8mbps. i just did the speedtest. Anyways, the tracert values are:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Niaz>tracert yahoo.com

Tracing route to yahoo.com [206.190.60.37]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 8 ms 9 ms 10 ms 65.183.0.161
4 7 ms 9 ms 6 ms 65.183.0.68
5 7 ms 9 ms 9 ms 65.183.0.70
6 66 ms 64 ms 66 ms ge-3-3-nmi-edge04.nwnnetwork.net [63.245.68.37]

7 64 ms 63 ms 63 ms tge-7-0-0-nmi-core01.nwnnetwork.net [63.245.5.84
]
8 64 ms 67 ms 69 ms ge-1-1-0-nmi-core02.nwnnetwork.net [63.245.5.0]

9 64 ms 64 ms 72 ms s-1-0-0-nam-core02.nwnnetwork.net [63.245.5.68]

10 67 ms 64 ms 66 ms ge-0-2-0-nam-core02-ce.nwnnetwork.net [63.245.47
.50]
11 93 ms 98 ms 92 ms so-3-0-0.pat2.dce.yahoo.com [216.115.96.53]
12 92 ms 92 ms 92 ms ae1-p151.msr2.re1.yahoo.com [216.115.108.23]
13 93 ms 92 ms 92 ms UNKNOWN-216-39-49-5.yahoo.com [216.39.49.5]
14 94 ms 92 ms 96 ms w2.rc.vip.re4.yahoo.com [206.190.60.37]

Trace complete.

C:\Documents and Settings\Niaz>

Rollingstone · Post by **Rollingstone** » Sat Jul 12, 2008 3:28 am

Tracert looks good ! But the "Request timed out" occurred in hop 2 !

Try to put your modem/router far away of ALL electrical devices,
Also, make sure you do not coil up any excess length of signal or power cables.

mentalcheez · Post by **mentalcheez** » Sat Jul 12, 2008 11:57 pm

I moved my modem and router to the top of my computer table lol (printer was demoted :P). They seem to be relatively far apart from any "electrical devices"(not including computer peripherals). Umm here is a photo of my current setup:

After i did that and made sure there werent any coils in the power and signal cables i tried the yahoo.com and also a google.com tracert:

C:\Documents and Settings\Niaz>tracert yahoo.com

Tracing route to yahoo.com [68.180.206.184]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 23 ms 11 ms 7 ms 65.183.0.161
4 8 ms 8 ms 9 ms 65.183.0.68
5 31 ms 10 ms 10 ms 65.183.0.70
6 66 ms 66 ms 66 ms ge-3-3-nmi-edge04.nwnnetwork.net [63.245.68.37]

7 70 ms 64 ms 64 ms tge-6-0-0-nmi-core02.nwnnetwork.net [63.245.5.86
]
8 66 ms 64 ms 64 ms 63.245.5.71
9 66 ms 80 ms 72 ms ge-0-2-0-nam-core02-ce.nwnnetwork.net [63.245.47
.50]
10 94 ms 92 ms 92 ms so-4-0-0.pat1.da3.yahoo.com [216.115.96.48]
11 96 ms 95 ms 92 ms ge-2-1-0.pat2.da3.yahoo.com [216.115.105.161]
12 139 ms 143 ms 143 ms so-0-0-0.pat2.sjc.yahoo.com [216.115.101.151]
13 140 ms 174 ms 138 ms ae0-p161.msr1.sp1.yahoo.com [216.115.107.59]
14 144 ms 137 ms 155 ms te-8-1.bas-a1.sp1.yahoo.com [209.131.32.17]
15 138 ms 140 ms 140 ms w2.rc.vip.sp1.yahoo.com [68.180.206.184]

Trace complete.

C:\Documents and Settings\Niaz>tracert google.com

Tracing route to google.com [72.14.207.99]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 7 ms 29 ms 11 ms 65.183.0.161
4 8 ms 9 ms 6 ms 65.183.0.68
5 7 ms 11 ms 6 ms 65.183.0.54
6 64 ms 64 ms 69 ms ge-3-3-nmi-edge04.nwnnetwork.net [63.245.68.37]

7 65 ms 66 ms 64 ms tge-7-0-0-nmi-core01.nwnnetwork.net [63.245.5.84
]
8 67 ms 65 ms 65 ms ge-1-1-0-nmi-core02.nwnnetwork.net [63.245.5.0]

9 65 ms 65 ms 70 ms s-1-0-0-nam-core02.nwnnetwork.net [63.245.5.68]

10 66 ms 64 ms 66 ms 63.245.5.82
11 69 ms 68 ms 64 ms 63.245.46.22
12 90 ms 97 ms 94 ms 209.85.251.224
13 122 ms 99 ms 107 ms 209.85.248.217
14 112 ms 108 ms 108 ms 72.14.233.113
15 112 ms 112 ms 110 ms 66.249.94.92
16 116 ms 120 ms 127 ms 72.14.236.130
17 112 ms 110 ms 110 ms eh-in-f99.google.com [72.14.207.99]

Trace complete.

mentalcheez · Post by **mentalcheez** » Sat Jul 12, 2008 11:59 pm

i notice the same error with all the tracerts ive done so far: the 2nd hop says request timed out. What else could i do to fix this and where do you think the problem originates from?

I just tried a speed-test at speedtest.net:

Rollingstone · Post by **Rollingstone** » Sun Jul 13, 2008 12:13 am

Try to disable modem/router built-in Firewall.

Or could be a damaged ethernet cable between the comp and the router that needs replacing.

Another point : your ISP doesn't have Reverse DNS & Reverse DNS Authenticity

http://private.dnsstuff.com/tools/ipall ... 72.252.1.1

mentalcheez · Post by **mentalcheez** » Sun Jul 13, 2008 12:27 am

yea i checked out the site and got this:
IP Information - 72.252.1.1
mail iconEmail link to results
Generated by http://www.DNSstuff.com

When the server was last reloaded, we had 4048 IP addresses banned.
Remember, you are not allowed to use automated programs to access our tools, unless you have a purchased a DNSstuff automated usage plan.
Please email sales@dnsstuff.com to learn more.

IP address: 72.252.1.1
Reverse DNS: [Timeout]
Reverse DNS authenticity: [Unknown]
ASN: 23383
ASN Name: LACNIC-23382
IP range connectivity: 4
Registrar (per ASN): ARIN
Country (per IP registrar): US [United States]
Country Currency: USD [United States Dollars]
Country IP Range: 72.252.0.0 to 72.255.255.255
Country fraud profile: Normal
City (per outside source): Miami, Florida
Country (per outside source): US [United States]
Private (internal) IP? No
IP address registrar: whois.arin.net
Known Proxy? No
Link for WHOIS: 72.252.1.1

I have no clue what reverse dns and revers dns authenticity are...but i'll google and find out. Is this a fault on my side or the ISP? Can it be easily fixed/is it a major issue?

I'll try going into my router web interface and turning off the firewall, i have to go now, i'll post the results i get a little later.

mentalcheez · Post by **mentalcheez** » Sun Aug 03, 2008 10:49 pm

I tried all the suggestions you gave me but it was to no avail

. I tried a direct connection from my modem to pc. I bought a new ethernet cable. My modem doesnt have a firewall so that couldnt be the problem.

Out of curiosity, I asked a friend who has a similar connection to mine to do tracerts to yahoo.com and google.com. Surprisingly his 2nd hop also timed out. And so we contacted our ISP(we are both getting service from the same ISP) about our 2nd hops timing out. They said that they blocked it and we need not worry about it as it doesnt have any effect whatsoever on the rest of our connections.

We received the same reply about Reverse DNS & Reverse DNS Authenticity.

I am still stuck with high pings. Any other suggestions?

Rollingstone · Post by **Rollingstone** » Sun Aug 03, 2008 11:38 pm

Do a tracert to game server and post.