Has anyone had problems with popup advertising that is not associated with the page you are web browsing?
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Help with Ads please
Help with Ads please
~catahoula
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mnosteele52
- Posts: 11913
- Joined: Tue Jul 24, 2001 12:00 pm
- Location: Chesapeake, VA
If you are getting popups then most likely you are infected with some type of malware, please do the following:
If you think your computer has been compromised by malware then please follow these instructions for proper cleanup.
1. Disable System Restore then reboot your pc, this will delete all old restore points.
2. Download and run CrapCleaner, this will clean out all of your temporary and junk files.
3. Do a free online virus scan from BitDefender and remove all that it finds.
4. Download, update and do a full system scan with SpyBot Search & Destroy 1.5.1 and remove all that it finds.
5. Download, update and do a full system scan with Ad-Aware 2007 and remove all that it finds.
6. Download, update and do a full system scan with SUPERAntiSpyware and remove all that it finds.
7. Download, update and do a full system scan with AVG Anti-Spyware and remove all that it finds.
8. Download and run AutoRuns and see if there is anything suspicious. You have to know what you are looking for but it is an invaluable tool, it is kind of like HijackThis on steriods.
9. Download, update and do a full system scan with Windows Defender and remove all that it finds.
10. Download and do a scan with HijackThis 2.0.0 and post the results here in the forums so I can assist you.
11. Download and update SpywareBlaster to help stay malware free.
12. Use ZonedOut to help prevent future infections.
13. If you are not already using Kaspersky Anti-Virus, BitDefender Anti-Virus, NOD32 Anti-Virus or Avira AntiVir Premium Anti-virus then uninstall your current anti-virus program (Norton, McAfee, TrendMicro etc.) and install then update and scan with the free 30 day trial of Kaspersky Anti-Virus 7 or if you prefer to stick with a free antivirus program I would recommend AntiVir Personal Edition.
14. Do ALL of the latest Windows Updates to ensure your OS is patched properly.
If you think your computer has been compromised by malware then please follow these instructions for proper cleanup.
1. Disable System Restore then reboot your pc, this will delete all old restore points.
2. Download and run CrapCleaner, this will clean out all of your temporary and junk files.
3. Do a free online virus scan from BitDefender and remove all that it finds.
4. Download, update and do a full system scan with SpyBot Search & Destroy 1.5.1 and remove all that it finds.
5. Download, update and do a full system scan with Ad-Aware 2007 and remove all that it finds.
6. Download, update and do a full system scan with SUPERAntiSpyware and remove all that it finds.
7. Download, update and do a full system scan with AVG Anti-Spyware and remove all that it finds.
8. Download and run AutoRuns and see if there is anything suspicious. You have to know what you are looking for but it is an invaluable tool, it is kind of like HijackThis on steriods.
9. Download, update and do a full system scan with Windows Defender and remove all that it finds.
10. Download and do a scan with HijackThis 2.0.0 and post the results here in the forums so I can assist you.
11. Download and update SpywareBlaster to help stay malware free.
12. Use ZonedOut to help prevent future infections.
13. If you are not already using Kaspersky Anti-Virus, BitDefender Anti-Virus, NOD32 Anti-Virus or Avira AntiVir Premium Anti-virus then uninstall your current anti-virus program (Norton, McAfee, TrendMicro etc.) and install then update and scan with the free 30 day trial of Kaspersky Anti-Virus 7 or if you prefer to stick with a free antivirus program I would recommend AntiVir Personal Edition.
14. Do ALL of the latest Windows Updates to ensure your OS is patched properly.