Anyone up for a challenge?

[billyman]

I recently built a computer for my mother. AMD Duron 750 on an Abit board. AOpen 56k modem, on-board sound, running Windows ME.

Anyway, everytime she logs onto the internet (not AOL, MSN, or Mindspring. Just a regular ISP that she has been w/for years without incident), it takes a long time connecting, then once it connects, it's soooo slow. Then after a minute or three, it knocks her off. At that point, she logs back on and it seens to be fine.

One note, in her System Properties, in addition to her modem being listed (under Modems of course), there's also this:

HSFMODEM
|_ AOpen PCI Modem Enumerator

Q1: Does anyone have an idea why this is happening?

Q2: Does anyone know the purpose of this Modem Enumerator?

Also, one more bit of info. On her old (very old) computer (P133, 32mb EDO RAM, USR 28.8 Sportster), she religeously connected at 28.800 kbps. With her new computer, it fluctuates drastically (14400, 21000, 37333, 40000, 40333, etc).

Any help will be greatly appreciated.

[TonyT]

The reason for 2 modem entries in device mngr is because she has a "half" of a modem. It's a software mode basically. Half of it is hardware and half of it is dependant upon the cpu and software. An external modem performs all functions within itself. The "enumerator" is the software side of the modem.

[Storm90]

Also check under modem properties . In your Provders software. My sister was haveing that problem. Here Aol kept installing the wrong modem. Had to go into the properties and add here modem. That solved the problem. GoodLuck!

[klicker]

methinks you have got yourself a winmodem & my opinion of them is not very high, but some people have good luck with them.Anyway perhaps consider buying a proper modem with its own processor you will be much happier & they aren't all that much more expensive.