Windows Protection Error at shutdown!!!!!! :( NEED HELP

erogic1 · Post by **erogic1** » Sun Mar 25, 2001 12:13 am

-at shutdown, most of the time i get the Windows Protection Error. are there any ways to get rid of this error?
-in my systray, i have norton anti-virus, zone alarm pro, cacheman, and the connection to the net. could it be any of these programs that may be causing the error at shutdown?
-or could it be my video card? im using a Geforce 2 mx card.
-i am using WinME for my OS.

plz help is needed
thz

glc1 · Post by **glc1** » Sun Mar 25, 2001 12:34 am

Does the problem exist when closing all apps before shutting down?

osiris026 · Post by **osiris026** » Sun Mar 25, 2001 1:16 am

Your problem lies within Windows ME itself. Windows ME by far is the worst Windows Operating system since, well since all of them,

If you ever get windows ME to run stable for more than 2 months count yourself lucky. Upgrade my friend to 2000 and your problems will begone, most of them that is. Try hitting ctr+alt+del at the same time and see what programs you have running. End process on all of them except systray and explorer. then try shuting down. if that saolves your problem then its a software issue, if it doesnt then its most likely a registry problem and that cause format would be a good choice.

erogic1 · Post by **erogic1** » Sun Mar 25, 2001 1:47 am

reply to GLC1,
no, because i haven't tried it.

reply to osiris026,
i wouldn't want to ctrl+alt+del everytime i would have to shutdown because it would be a pain in the butt!!

are there any other ways to get rid of it then having to ctrl+alt+del everytime i would have to shutdown??
thz for any other help
and also thz to the 2 guys that replied before i went to bed!!!

glc1 · Post by **glc1** » Sun Mar 25, 2001 1:54 am

Both of our suggestions were for troubleshooting purposes. Your shut down problem may be one of the apps in the background.

Dakota · Post by **Dakota** » Sun Mar 25, 2001 1:56 am

Originally posted by glc1:
Both of our suggestions were for troubleshooting purposes. Your shut down problem may be one of the apps in the background.

I got $5 on cacheman (or whatever that one was)

I have had ME since it was released and have had NO problems.

glc1 · Post by **glc1** » Sun Mar 25, 2001 2:01 am

Originally posted by BlueJetta:
I got $5 on cacheman (or whatever that one was)

I have had ME since it was released and have had NO problems.

I got $15 on Norton. Aside from Ghost, Norton products are like MS products--nothing but trouble.

osiris026 · Post by **osiris026** » Sun Mar 25, 2001 3:26 am

when i as refering to crtl+alt+del it was ment soley for checking to see if it was a software problem. when you hit crtl+alt+del end task on all the programs running EXCEPT systray and explorer. once you have done that try shuting down. if you get a winblows protection fault then it would be a program that is running on your computer. ie:cacheman..etc.... you should then try unistalling one program at a time, till you no longer get a winblows protection error. and make sure when and if you uninstall anything make sure its one of the programs running in the back ground. All you should need to do is try it a few times and you should be able to tell if its a software issue or not. I think its windows ME, but then again im biased

Post by **YeOldeStonecat** » Sun Mar 25, 2001 6:38 am

I'm as biased against ME as you are Osiris, I work in the field, no Tier 1 products support it on the corporate network level. It's gonna be their shortest living OS, just came out last week of July 2000, last I knew, XP was due out before July of this year. I'm still a big fan of 98SE. But Win2K, yes stable as it is, isn't always the answer for home consumers. It's just NT Workstation 5, complete with a lot of NT's quirks. I just can't wait until XP is out, which is very shortly. NT stability, without the usual NT quirks that come with all it's security baggage.

As to your Windows Protection error, it's one of the most dreaded problems we face in the field. You're lucky, as you get it on shutdown. Usually, it's a bootup problems as one of the .ini files are processed, or the registry. So I hardly ever get to work on a machine that can boot, even in safe mode.

You have to think of what you may have installed last, as in when did this problem start? What was the last thing you installed before it started?

The CTRL+ALT+DEL suggestion is a tool for you to troubleshoot with. If you hit C+A+D once, you get the Close Program box, which lists all the programs your computer is running currently. What you have to do is try closing all but systray and explorer, then close the CP box, and shut down your computer normall with the start button. Did it shut down fine? If so, then you have to do some process of elimination and find out which of the proggies that you had shut down is the culprit. If it still errors on shutdown, then the problem lies elsewhere.

I've seen VCache settings be the cause of WP errors, try if you have cacheman, try changing settings, going back to default, etc. Norton, although I hated it a few years ago, since 2000 and 2001 products, they've gotten pretty stable. When was the last full live update that you did? Old or new version? As a rule of thumb, everything that you have, are they updated to the latest versions?

erogic1 · Post by **erogic1** » Sun Mar 25, 2001 10:43 am

-Everything in the systray is in the lastest version EXCEPT (I THINK) for my video card i don't think is in the lastest version because i don't know where to go to check for updates and don't know where to check what version its in.
-i've heard that if u update ur video card to the lastest version than the problem will go away BUT thats what i heard and don't know if it was for this problem!!!! so i don't know it could be the video card or not, i don't know BUT don't take it for granted that it is.
thz

monty · Post by **monty** » Sun Mar 25, 2001 1:22 pm

I've read somewhere that there can be a problem with ME and Nvidia-based video cards. I've never had the problem with my Athlon 1.1 GHz/GeForce/ME computer, but I have had the problem with my Athlon 550/TNT/ME computer. If I happen to see the info again, I'll let you know.

[ 03-25-2001: Message edited by: monty ]

glc1 · Post by **glc1** » Sun Mar 25, 2001 1:37 pm

Originally posted by YeOldeStonecat:
no Tier 1 products support it on the corporate network level.

Probably b/c it's intended for consumer use.

Originally posted by YeOldeStonecat:
But Win2K, yes stable as it is, isn't always the answer for home consumers.

Probably b/c it's intended for business use.

Originally posted by YeOldeStonecat:
It's just NT Workstation 5, complete with a lot of NT's quirks.

The only problem w/ 2k is that not all software and hardware, due to drivers or lack there of, is supported. All the NT shortcomings and problems are non-existent.

Post by **YeOldeStonecat** » Sun Mar 25, 2001 1:58 pm

True ME is intended for consumer use, but so were 95/98SE and they're wonderful in the corporate networking world.

Just like Win2K being intended for the business world, it kills me when I read peeps having problems running this game or that peripheral on Win2K at home. I'm like..."Why Win2K? Last year were you trying to run this on NT 4.0 Workstation?"

I think a lot of the shortcomings of NT WS 4.0 still exist in Win2K (NT WS 5.0 to me). Permissions issues, take my last big project. A plant where they had a very basic peer to peer network, with tons of stand alone machines. Users had worked for a while on stand alone machines, so they logged on locally. I brought in a T-1, cisco router, built a PDC, a honkin SQL apps server, and a Lotus Notes mail server (not my choice of mail, governed by mothership in the UK). Time to join some peeps NT4 and Win2K boxes to the domain, but now they have a virgin log in, like logging in for the very first time. Gotta fight to carry over as much of their old profile as possible, but it's never a smooth transition. With 9X, it's an easy roll over.

HMS White Star · Post by **HMS White Star** » Sun Mar 25, 2001 3:18 pm

Getting back to the trouble shooting the Windows protection error, what you need to do is go into msconfig, and first uncheck process startup group items, process system.ini, process win.ini, reboot, you will get at least one more windows protection error but ignore that, and after you reboot again see if you get a protection error again, if you don't you can put checks in stuff again, like the system.ini first, win.ini second, and finally process startup group items, if you get one after you check it, that area is the problem (most likely it will be system.ini). If unchecking the 3 devices in msconfig does not help, well then you are not likely going to be able to fix this.

osiris026 · Post by **osiris026** » Sun Mar 25, 2001 4:44 pm

I am a huge gamer, namely Quake 3 and since running Win2k i have not had a problem running any of my games or and of my hardware. Im a hardware ***** also. But then again picking a OS is preference to the bone. As far as windows Xp goes. With there wonderful way of regestering the product and the wonderful copyright protection chains. I think most folks should stay away from that one. Soon your computer wont be your computer anymore. It will be someone else's computer, who is sitting in a far of place called Redmond. Also watch for the CPRM controller issue as well, for personnal computers might be at a end as we know it.

monty · Post by **monty** » Sun Mar 25, 2001 11:31 pm

http://www.computing.net/windowsme/wwwboard/forum/4982.html

Maybe the reason I didn't have the problems with my GeForce card was because I was using a later driver version from Hercules, while my TNT was using the stock Nvidia driver.

I hope that link helps.

Post by **YeOldeStonecat** » Mon Mar 26, 2001 6:51 am

Yep on that next gen of software registration stuff Osiris, gotta wonder about that one.

I was gonna mention the msconfig but I'm wary about telling someone to go in there over a forum not knowing their experience level. A lot of us know the F-8 trick to get into safe mode if things become unbootable, but a lot don't.

We have an ME machine at the office with a TNT2Ultra card running the usual latest official Det drivers, it's an Intel based system, not AMD, but no issues there.

Lobo · Post by **Lobo** » Mon Mar 26, 2001 8:43 am

This is one mans opinion and is BS, I use WIN ME and like it with no problems:

Your problem lies within Windows ME itself. Windows ME by far is the worst Windows Operating system since, well since all of them,

Post by **YeOldeStonecat** » Mon Mar 26, 2001 2:34 pm

It's more than just one mans opinion Lobo...pretty much anyone who works in the computer field doesn't like it. Call up IBM, Compaq, Dell, HP, their techs even complain about it. Try finding good support on any Tier 1 product for ME, there isn't any. There'a a reason it's gonna be Microsofts shortest living operating system, won't even live to see it's 1 year anniversary.

Alien · Post by **Alien** » Mon Mar 26, 2001 3:34 pm

It's got to be windows (I have the same problems on one of my computers) - here's my specs:

Tasks:
3dfx Manager, Webshots, and Windows Speaker (for sound control). Video card: voodoo 3 3000.

It's assumingly a poor install of Windows. I think this problem (with Windows ME anyway) SHOULD be named the "blue screen of death".

When I shut down, I don't have the "windows was shut down improperly" problem, so I do know that it does indeed "shut down properly". Yet I get the WinME Blue Screen of Death (as I think it should be re-coined)

I'd reinstall Win98SE and stick with it if I were you, until you're ready to go to another OS, like BeOS or Linux. Yeah, it bites, but it's life.

[ 03-26-2001: Message edited by: Alien ]

Storm90 · Post by **Storm90** » Wed Mar 28, 2001 6:17 pm

I had this problem in a older computer I setup with Me. I had to change some of the Bios settings. Mainly the cache settings .This stop my problems. Or in your case it could be one of your startup Programs. They will cause this problem to. GoodLuck!