I Talked To A Tech At Comcast And He Said!

majestacal · Post by **majestacal** » Thu Jan 31, 2002 5:53 pm

I talked to a tech at comcast and he said that starting March 1 they will be offering Bandwith Packages which include Bronze,Silver,Gold he couldn't tell me the prices or the amount of bandwith each package will have thats why im posting this to see if anyone knows about this thanks!

Lobo · Post by **Lobo** » Thu Jan 31, 2002 5:55 pm

No, I don't know anything about it but they got us by the______________, we have to pay more, weep

majestacal · Post by **majestacal** » Thu Jan 31, 2002 5:58 pm

Yes I assum the Bronze package is what we have right now at these shi**y speeds im interested to see what these packages will cost and how much more bandwith they have I need my old speeds back I hate paying the same price now for half of what I have before

!

Lobo · Post by **Lobo** » Thu Jan 31, 2002 6:00 pm

Your lucky, they raised my rates 5 dollars a month and lowered bandwidth

waynenf · Post by **waynenf** » Thu Jan 31, 2002 6:08 pm

Geez, guys, I'd be jumping for JOY if I had the download speeds you guys do... new Comcast HSI customer (was never an @Home customer), and my downloads average out to be between 200 and 400 kbps... one day I actually hit a 500...

*sniffle*

And tech support is no help whatsoever...

Even the TCPOptimizer doesn't work for me... still crawling during downloads... better than 56K, but not by MUCH.

- Wayne

Lobo · Post by **Lobo** » Thu Jan 31, 2002 6:09 pm

To repair IE
Go to contol panel,add/remove programs
Select IE and internet tools from box
Click remove
A box will come up asking if you want to repair or remove IE
Click on repair

Or you may have to redownload IE:

To redownload IE
Go to http://www.microsoft.com
Under downloads click on download center
Select which which version you want and select your OS
Click on run from this location when download box comes up
good luck

waynenf · Post by **waynenf** » Thu Jan 31, 2002 6:23 pm

Again, Lobo... what does IE have to do with my download speeds? But, I think I addressed this same response on another topic...

Sounds like the Comcast HSI School for Customer Support...

Lobo · Post by **Lobo** » Thu Jan 31, 2002 6:25 pm

What Does IE have to do with speed, you figure it out?

waynenf · Post by **waynenf** » Thu Jan 31, 2002 6:29 pm

Ok... my apologies... I'm a littl agravated right now, and it's no reason to take it out on you...

What DOES IE have to do with speeds, especially since I'm not using IE for my speed tests?

1. For speed tests on dslreports, I'm using Netscape.

2. I also have a utility called Bandwidth Wizard that includes what's called a "True Speed" utility that downloads via FTP a file, and times the download, and gives speed. Very similar in concept to the dslreports speed tests, but done via FTP (no Java or browser overhead).

- Wayne

Lobo · Post by **Lobo** » Thu Jan 31, 2002 6:32 pm

Way out of my league

Lobo · Post by **Lobo** » Wed Feb 06, 2002 8:26 pm

Alrac · Post by **Alrac** » Thu Feb 07, 2002 6:40 pm

I have a Comcast tech right here with me now and I asked her about these packages, she has no idea about this. Comcast has not told their techs anything about it.

Lobo · Post by **Lobo** » Thu Feb 07, 2002 6:42 pm

Some know, some don't

Lobo · Post by **Lobo** » Thu Feb 07, 2002 6:48 pm

During past months if you had AT&T, Cox, Comcast, or a slew of other Cable broadband services running off the @Home network you've most likely been switched over to your Cable companys new network, that is not on @Home anymore.

What I feel is a grave mistake for Cable companies who already are feeling the pressure both in losing customers, and stock. Is that the speed limit imposed on most of these new networks is most of the time half of the original speed the user received. What is the problem with this you say? Well before with @Home Cable broadband you had an edge, that edge was speed. Many people with @Home could attain 2.5Mbps or more of download speed. Now if you're currently looking at residential DSL service the best package you might be able to get is 1.5Mbps down. Now that most of the new networks have imposed a 1.5Mbps cap on their users, DSL is going to become an even more viable solution.
So, do you think they want to lose customers or offer better packages for more $$$$

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