USB ports not working

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Walky
New Member
Posts: 11
Joined: Sat Oct 06, 2001 1:45 pm

USB ports not working

Post by Walky »

Hello,

Im trying to install usb devices, scanner and a wheel.

On both devices, the software will install without a problem
and when I plug the usb cable in, Windows does detect it
and it will install the Windows software for that device.
The scanner shows up in the device manager under Image.
The wheel shows up under usb port as unknown device.
When I go into control panel, game controlers, the wheel
is not listed. When I try to run the scanner software, it says
unable to locate scanner.

I have looked in the bios to make sure the usb port were enabled.
I have installed a usb filter from VIA's web site.

Can someone help me with this USB problem??

Thanks,

Asus A7V133
Athon 1.3
Diamond 32mg Video
512 pc133 ram
400 psu
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crazyjw1971
Advanced Member
Posts: 759
Joined: Wed Dec 13, 2000 12:00 am
Location: Clinton MD, USA

Post by crazyjw1971 »

What version of Windows are you running? Sounds like 98SE, since you mentioned the USB filter.
U.S. Department of Agriculture I.T. Specialist
Ducks, chickens, pigs, and mad cows need computers too!
A+, Net+, MCDST :) :thumb:
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Walky
New Member
Posts: 11
Joined: Sat Oct 06, 2001 1:45 pm

Post by Walky »

Windows 98
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YARDofSTUF
Posts: 70006
Joined: Sat Nov 11, 2000 12:00 am
Location: USA

Post by YARDofSTUF »

after the devices are listed in device manager click them and select properties, goto the driver tab and click reinstall, or update driver, then select the driver for the device that u have on cd or disk for the device.
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MagicMikey
Advanced Member
Posts: 617
Joined: Sat Aug 12, 2000 12:00 am

Re: USB ports not working

Post by MagicMikey »

Originally posted by Walky
Hello,

Im trying to install usb devices, scanner and a wheel.

On both devices, the software will install without a problem
and when I plug the usb cable in, Windows does detect it
and it will install the Windows software for that device.
The scanner shows up in the device manager under Image.
The wheel shows up under usb port as unknown device.
When I go into control panel, game controlers, the wheel
is not listed. When I try to run the scanner software, it says
unable to locate scanner.

I have looked in the bios to make sure the usb port were enabled.
I have installed a usb filter from VIA's web site.

Can someone help me with this USB problem??

Thanks,

Asus A7V133
Athon 1.3
Diamond 32mg Video
512 pc133 ram
400 psu
Did it ask you to reboot your computer?
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Walky
New Member
Posts: 11
Joined: Sat Oct 06, 2001 1:45 pm

Post by Walky »

With the hp scanner, I installed the software for the scanner,
it didn't ask me to restart. I then inserted the usb cable into the usb port. Windows reconizes the hp 3300c scanner and installs
the software, again no restart.

Could it be a problem if the USB ports have the same IRQ #5 as
the NIC card?
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