VPN Connection Problem

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SBW101
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Joined: Mon Jul 30, 2018 11:56 am

VPN Connection Problem

Post by SBW101 »

Since the Windows 10 update, every time I try to connect to my VPN, I get the BSOD. The last time I tried to connect, prior to this, was March, 2018. What could have changed?
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Philip
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Location: Jacksonville, Florida

Post by Philip »

There is not enough information to help. How do you connect to your VPN? Is the software you are using Windows 10 compatible? I would seek support with your VPN provider, they should be able to offer some solution or alternate connection type.
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Norm
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Post by Norm »

Usually BSOD indicates a device problem, normally a piece of hardware.

VPN's are known to add devices in the software section of the device manager. Have a look there. You may see a device flagged.
If not, find the VPN devices and reinstall the drivers.

You could also check your event logs for possible indications of where the problem lies.
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