Lost cable phone connection
Lost cable phone connection
This is my first time on a forum, so bear with me. I have cable tv, internet, & phone. I use Tivo in my den and 1 bedroom and have regular cable in the other 2 bdrms. My CABLE phone line is also in the den. I have two cable jacks in the den. I want the Tivo and internet on one and the phone on the other. At this time they are all on the same line with a 3-way splitter going to each. In the attic I have a tap with one input and two outputs. I tried using a splitter in the attic and it screws up my internet so my Tivo won't work. At this time, I have the tap hooked up with the input and the internet on one output. I have a splitter connected to the other output with the cable in one of its outputs. Both the internet and all cable are working fine. I tried connecting the phone to another output on the splitter, but I get no signal (dial tone). As long as the phone is connected to the splitter in the house, it works fine, but when I connect it to the splitter in the attic, I get nothing. This makes absolutely no sense to me. Any suggestions?
Usually, cable Gateways/modems have a coax input and provide both a Cat-5 LAN and a phone jack output for regular phones. Your setup seems a bit different, if your "phone" has a coax input.
If I understand your setup correctly, you have a 3-way splitter first, then a tap before the den... Taps, have their output legs labeled "TAP" (-6db loss) and an "OUT" (~-1db loss). Cable gateways require much cleaner signal than TV, that would explain why you don't get anywhere connecting the phone to the lossy output leg. There is a bit more info on taps here: http://www.speedguide.net/faq/what-is-t ... -and-a-425
Generally, you'd try to avoid daisy-chaining splitters (and taps) one after another as it reduces the signal exponentially. With each split, you lose half the signal (-3.5db). You should simply try to have fewer splitters before the phone.
Cable gateways usually work in the -15db to +15db range, -7db to +7db is better, close to zero is best. You can check the current modem "Power Level" by connecting to its status page in a browser and looking for its "Power Level".
I hope this helps.
If I understand your setup correctly, you have a 3-way splitter first, then a tap before the den... Taps, have their output legs labeled "TAP" (-6db loss) and an "OUT" (~-1db loss). Cable gateways require much cleaner signal than TV, that would explain why you don't get anywhere connecting the phone to the lossy output leg. There is a bit more info on taps here: http://www.speedguide.net/faq/what-is-t ... -and-a-425
Generally, you'd try to avoid daisy-chaining splitters (and taps) one after another as it reduces the signal exponentially. With each split, you lose half the signal (-3.5db). You should simply try to have fewer splitters before the phone.
Cable gateways usually work in the -15db to +15db range, -7db to +7db is better, close to zero is best. You can check the current modem "Power Level" by connecting to its status page in a browser and looking for its "Power Level".
I hope this helps.