Modem problem

CableDude · Post by **CableDude** » Sat Jan 31, 2015 12:54 pm

Motorola Surfboard 5101 cable modem. (I know it is an old Docsis 2 modem)

Everytime I go to http://192.168.100.1/ and click on "Logs" the connection drops.

Signals

Downstream Value
Frequency 693000000 Hz
Signal To Noise Ratio 36.9 dB
Power Level -0.7 dBmV

Upstream Value
Channel ID 3
Frequency 32000000 Hz
Power 54.0 dBmV

It is connected with a splitter (110 dB EMI) from the wall. 1 3.5 dB to the cable box the other to the Modem. Also using a WRT54GL Router.

RaisinCain · Post by **RaisinCain** » Sun Feb 01, 2015 11:09 am

Have you tried resetting the modem and letting it pull the configuration file back down from your ISP?

KEiGHT · Post by **KEiGHT** » Wed Feb 04, 2015 3:24 am

http://192.168.100.1/ or http://192.168.1.100/ ?
Are you sure your country is listed correctly in router? check that too !

CableDude · Post by **CableDude** » Thu Feb 05, 2015 8:32 am

RaisinCain wrote:Have you tried resetting the modem and letting it pull the configuration file back down from your ISP?

Sounds dangerous. (just kidding

)

I may try directly plugging the modem into the pc and see if that makes a difference. I'm more interested in getting that upstream Power level down (on my own).

CableDude · Post by **CableDude** » Thu Feb 05, 2015 8:35 am

KEiGHT wrote:http://192.168.100.1/ or http://192.168.1.100/ ?
Are you sure your country is listed correctly in router? check that too !

ya that's right

Post by **Philip** » Mon Feb 09, 2015 2:59 pm

If you really want to tackle that upstream power, you may want to replace the splitter with a tap ? --> http://www.speedguide.net/faq/what-is-t ... -and-a-425

CableDude · Post by **CableDude** » Fri Feb 13, 2015 7:24 pm

Philip wrote:If you really want to tackle that upstream power, you may want to replace the splitter with a tap ? --> http://www.speedguide.net/faq/what-is-t ... -and-a-425

Something to consider, thanks.

CableDude · Post by **CableDude** » Mon Feb 16, 2015 7:20 pm

Power level has gone down on its own. Must be that - degree weather.

Now clicking on "help" also causes disconnects.

IrmaCDunn · Post by **IrmaCDunn** » Tue Jul 07, 2015 5:08 am

can i add with you?

Post by **Philip** » Tue Jul 07, 2015 9:39 am

IrmaCDunn wrote:can i add with you?

Not a very promising first post.. Just sayin'