Need some serious help

CableDude · Post by **CableDude** » Tue Jan 12, 2010 9:29 pm

0x0000007E (0xc0000005, 0x81A91113, 0xF96AF7B0, 0xF96AF4AC)

Sava700 · Post by **Sava700** » Tue Jan 12, 2010 9:46 pm

why are you getting this error? What did you do to the computer before it started?

24giovanni · Post by **24giovanni** » Tue Jan 12, 2010 9:49 pm

This MIGHT help

http://support.microsoft.com/kb/330182

CableDude · Post by **CableDude** » Tue Jan 12, 2010 9:52 pm

Sava700 wrote:why are you getting this error? What did you do to the computer before it started?

This comp has a lot of spyware on it. I was trying to get on the internet and bang that blue screen appears.

Can't get into safe mode. Can't get into Windows.

I'm scanning the HD for errors.

Humboldt · Post by **Humboldt** » Tue Jan 12, 2010 9:57 pm

First thing I'd do is open a beer, slave it to another computer, open a beer and scan it as a data drive with updated scanning signatures (the hard drive).

Repeat beer as needed.

I assume you do all this for a living and I'm missing something.

Have to say the disk space error isn't something I've seen before. What kind of disk usage is there? How much room?

Humboldt · Post by **Humboldt** » Tue Jan 12, 2010 10:00 pm

Same thing I found http://support.microsoft.com/kb/330182

How much disk space?

Updated BIOS?

Updated video drivers?

Antimalwarebytes has always been good to me eventually.

24giovanni · Post by **24giovanni** » Tue Jan 12, 2010 10:03 pm

Humboldt wrote:Same thing I found http://support.microsoft.com/kb/330182

How much disk space?

Updated BIOS?

Updated video drivers?

Copycat..... lol

CableDude · Post by **CableDude** » Tue Jan 12, 2010 10:08 pm

9.67 GB free.

Not going the bios route yet until I talk to the owner.
Can't update video drivers. Can't get into windows.

CableDude · Post by **CableDude** » Tue Jan 12, 2010 10:09 pm

Humboldt wrote: I assume you do all this for a living and I'm missing something.

That's the problem. 1 time I try and do a favor for someone, it blows up in my face.

RaisinCain · Post by **RaisinCain** » Tue Jan 12, 2010 10:26 pm

CableDude wrote:That's the problem. 1 time I try and do a favor for someone, it blows up in my face.

Just reload Windows. That will be your quickest option. You should be able to pull the HD and backup the data.

CableDude · Post by **CableDude** » Tue Jan 12, 2010 10:27 pm

RaisinCain wrote:Just reload Windows. That will be your quickest option. You should be able to pull the HD and backup the data.

I have to talk to the owner. I'm not going wipe everything out first.

RaisinCain · Post by **RaisinCain** » Tue Jan 12, 2010 10:35 pm

CableDude wrote:I have to talk to the owner. I'm not going wipe everything out first.

That's why I suggested pulling the HD out and backing up the data.

CableDude · Post by **CableDude** » Tue Jan 12, 2010 10:39 pm

Whatever

24giovanni · Post by **24giovanni** » Tue Jan 12, 2010 11:05 pm

http://kadaitcha.cx/xp/stop_error.html#0x0000007E

Humboldt · Post by **Humboldt** » Tue Jan 12, 2010 11:56 pm

24giovanni wrote:Copycat..... lol

If it helps

RaisinCain · Post by **RaisinCain** » Tue Jan 12, 2010 11:57 pm

24giovanni wrote:http://kadaitcha.cx/xp/stop_error.html#0x0000007E

Won't always work.

Jamie_R · Post by **Jamie_R** » Wed Jan 13, 2010 6:25 am

I agree with the pull the HD option.
Slave it to another PC, back up data, scan w/ Malwarebytes and MS Security Essentials.
Replace in system, repeat scans.

Post by **YeOldeStonecat** » Wed Jan 13, 2010 7:07 am

7e errors suck....they're rather vague. Could be faulty hardware, faulty driver, more often "some" service that's loading that's tanked.

What steps were done prior to getting this Stop error? I've seen XP sp2 do this on cheaper Via based motherboards when installed.

I'd do the same....slave the drive, manually drill into via Explorer and clear out the temp files...especially cleaning out the users profiles hidden temp folders inside of Docs 'n Settings (since lots of malware loads from there)

And then scan it with MalwareBytes, MSE, SuperAntispyware, Spybot.

Then put it back in the rig and try to get into safe mode.

When you're trying safe mode even...does it dump after loading the users profile? Or before you even get to the login screen?

CableDude · Post by **CableDude** » Wed Jan 13, 2010 6:54 pm

Don't even get to safe mode at all. It dumps before.

I did take the drive out and scanned with malwarebytes. This is last night. Not going to touch it today..... I took at beating on 15 installs today.

24giovanni · Post by **24giovanni** » Wed Jan 13, 2010 8:18 pm

CableDude wrote:I took at beating on 15 installs today.

Slow day at work?

CableDude · Post by **CableDude** » Thu Jan 14, 2010 6:38 pm

24giovanni wrote:Slow day at work?

it's tough when you can't get things to work. So I had three installs going at once.

CableDude · Post by **CableDude** » Thu Jan 14, 2010 7:14 pm

Can I do a repair like install or ...... I know you guys are going to say..... CLEAN INSTALL.

24giovanni · Post by **24giovanni** » Thu Jan 14, 2010 7:22 pm

CableDude wrote:Can I do a repair like install or ...... I know you guys are going to say..... CLEAN INSTALL.

What are you trying to repair? What OS? Clean install is always best. You know that.

CableDude · Post by **CableDude** » Thu Jan 14, 2010 7:37 pm

24giovanni wrote:What are you trying to repair? What OS? Clean install is always best. You know that.

XP. I'm concerned it's a hardware issue. Think I am going to run memtest on it.

It was being a real bitch once I took the hd's out and put them back in. I didn't seem to like the fact that I didn't put both back in

Dell optiplex 260

Post by **YeOldeStonecat** » Thu Jan 14, 2010 7:38 pm

CableDude wrote:Can I do a repair like install or ...... I know you guys are going to say..... CLEAN INSTALL.

Do a manual system restore..slave the drive, go in and copy the registry files out of the system restore snapshots and restore them into system32\config. Takes about 10 minutes.

CableDude · Post by **CableDude** » Thu Jan 14, 2010 7:44 pm

YeOldeStonecat wrote:Do a manual system restore..slave the drive, go in and copy the registry files out of the system restore snapshots and restore them into system32\config. Takes about 10 minutes.

Have to research that one.

CableDude · Post by **CableDude** » Thu Jan 14, 2010 7:51 pm

Last know good configuration did not work.

blebs · Post by **blebs** » Thu Jan 14, 2010 8:20 pm

If it's loaded with spyware, don't waste your time. It's the owners fault and a clean install is in order. I'm done wasting my days on people that load their machines with crap, then I clean it, and they go right back to the same damn sites and load it up again.

Post by **YeOldeStonecat** » Thu Jan 14, 2010 8:29 pm

CableDude wrote: Have to research that one.

Several ways of doing it, command line, bootable CD, or...I just slave the drive into our bench system and do it via Windows Explorer..copy 'n paste.

http://support.microsoft.com/kb/307545

http://www.the-pc-guru.com/How_to_resto ... istry_.php

http://www.winhelponline.com/blog/resto ... apshot-xp/

This is the last resort step if we can't format/reinstall that works probably 95% of the time on heavily infested rigs that we can't get cleaned out. Just pick a restore point a few days before you think the rig got hit by the malware.

Basically you're just browsing those system restore directories...and selecting a snapshot of the 5x registry files and restoring those.

Sava700 · Post by **Sava700** » Thu Jan 14, 2010 8:31 pm

blebs wrote: I'm done wasting my days on people that load their machines with crap, then I clean it, and they go right back to the same damn sites and load it up again.

This is called "repeat business"

As long as they are paying me to clean it I don't really care....

24giovanni · Post by **24giovanni** » Thu Jan 14, 2010 9:01 pm

Sava700 wrote:This is called "repeat business"

As long as they are paying me to clean it I don't really care....

That's how I feel as well.

CD, how are you making out with it?

CableDude · Post by **CableDude** » Thu Jan 14, 2010 9:23 pm

24giovanni wrote:That's how I feel as well.

CD, how are you making out with it?

Quit for tonight. Hopefully get all the disks I need tomorrow and work on it Saturday/Sunday.

Floppy drive does not work well, DVD drive aint that great either

Humboldt · Post by **Humboldt** » Thu Jan 14, 2010 10:49 pm

Have you tried hooking it up to another system and scanning it yet?

CableDude · Post by **CableDude** » Fri Jan 15, 2010 5:10 pm

Humboldt wrote:Have you tried hooking it up to another system and scanning it yet?

Malwarebytes found 8 things.

Going to Boot off a vista PE cd to copy stuff off of C, maybe experiment with a repair.... if not format and reinstall.

24giovanni · Post by **24giovanni** » Fri Jan 15, 2010 11:02 pm

Did you do it yet?

CableDude · Post by **CableDude** » Sat Jan 16, 2010 9:16 am

24giovanni wrote:Did you do it yet?

Starting now.

The_Informer · Post by **The_Informer** » Sat Jan 16, 2010 10:07 am

take out the drive, put it into a external case, pop a new h/d in, reload and you are good to go. Pull any info you need off the external drive via usb.

CableDude · Post by **CableDude** » Sat Jan 16, 2010 11:12 am

YOSC, u wanna plug MSE here?

This had like mcafee NIS and FPROT on in.

24giovanni · Post by **24giovanni** » Sat Jan 16, 2010 12:05 pm

CableDude wrote:YOSC, u wanna plug MSE here?

LOL on MSE CD.

Hope all makes out well for you my friend.

Post by **YeOldeStonecat** » Sat Jan 16, 2010 12:26 pm

CableDude wrote:YOSC, u wanna plug MSE here?

This had like mcafee NIS and FPROT on in.

Naturally!

Although sounds like one of the PCs from your office, in which case...MSE is licensed only for home and home-office use, not in the business place.

MalwareBytes only finding 8x things though....hard to believe it's that tanked.

Seriously, try the manual restore of the HIVE files...it's quick and a great final effort for rigs that no longer boot up due to corruption.