My new monitor(by mistake)

burple · Post by **burple** » Sun Nov 02, 2008 6:32 pm

Well I wanted to share my latest eBay experience. A couple of weeks ago I made a purchase on eBay for a small 20 inch samsung flat crt tv. I won the bid at 70.00 shipped. Anyways fast forward to a few days ago. The package comes in and is just a little different than what I had won. It was a 22 inch widescreen LCD Samsung T220. It retails now for roughly 350.00 and higher. It was new in the box. Well me being the nice guy I am, I wrote them about it. I just knew that were going to say they would give me a RMA to send it back and get a refund of my 70.00. I would not have been happy if that were the case. But I was actually surprised to get an email back apologizing for the mix up and offering to give me a full refund and keep the monitor. Well of course I accepted. So now I have a nice new free monitor and the money back to buy another TV from eBay. lol Here is the link to pics and specs for the new monitor.

http://www.samsung.com/us/consumer/deta ... 2TWHSUV/ZA

Faust · Post by **Faust** » Sun Nov 02, 2008 6:37 pm

score!

i think i'd note their username and check with them the next time youre looking for something. good customer service is getting harder and harder to come by these days.

Dan · Post by **Dan** » Sun Nov 02, 2008 6:38 pm

burple wrote:Well I wanted to share my latest eBay experience. A couple of weeks ago I made a purchase on eBay for a small 20 inch samsung flat crt tv. I won the bid at 70.00 shipped. Anyways fast forward to a few days ago. The package comes in and is just a little different than what I had won. It was a 22 inch widescreen LCD Samsung T220. It retails now for roughly 350.00 and higher. It was new in the box. Well me being the nice guy I am, I wrote them about it. I just knew that were going to say they would give me a RMA to send it back and get a refund of my 70.00. I would not have been happy if that were the case. But I was actually surprised to get an email back apologizing for the mix up and offering to give me a full refund and keep the monitor. Well of course I accepted. So now I have a nice new free monitor and the money back to buy another TV from eBay. lol Here is the link to pics and specs for the new monitor.

http://www.samsung.com/us/consumer/deta ... 2TWHSUV/ZA

thats a smart business person ! a little give back now means potentially more good business later,thats the way I run my ebay store.

mountainman · Post by **mountainman** » Sun Nov 02, 2008 7:44 pm

I wouldn't run the serial number through Samsung.

(You didn't buy it from Brooklyn or anything, did you?)

CableDude · Post by **CableDude** » Sun Nov 02, 2008 9:50 pm

A_old · Post by **A_old** » Sun Nov 02, 2008 9:52 pm

Sava700 · Post by **Sava700** » Sun Nov 02, 2008 10:14 pm

Free 22" LCD huh... sounds like its hot to me.

Better start scratchin off serial numbers now

Prey521 · Post by **Prey521** » Sun Nov 02, 2008 11:50 pm

mountainman wrote:I wouldn't run the serial number through Samsung.

(You didn't buy it from Brooklyn or anything, did you?)