I can ping and use IRC, but can't browse the web.

ins_ · Post by **ins_** » Thu Jan 04, 2007 1:30 pm

Home XP SP2

I connect via a router to a cable modem.

2 other computers in the network work fine.

1 computer (the Home XP) can ping inside the network and can retrive IP's of google and espn.com, so the DNS works, but I can't browse the web on it (have both IE7 and Firefox 2 installed). So this makes me think it's a software issue on that 1 computer.

I have removed all firewalls and disabled the Windows firewall, but still can't connect to the web (IRC and pinging still works).

Any suggestions?

YARDofSTUF · Post by **YARDofSTUF** » Thu Jan 04, 2007 1:48 pm

In "run" type cmd and hit enter, type ipconfig /all

what does it say for DNS?

ins_ · Post by **ins_** » Thu Jan 04, 2007 2:53 pm

The DNS is 167.206.3.161 and 167.206.3.160 for the computer that's not working. That is the same DNS on this computer I am responding to you on.

I don't believe it's a DNS problem as I can ping google.com and get an IP, but can't connect to it via a web browser.

I must be missing something very simple.

ins_ · Post by **ins_** » Thu Jan 04, 2007 4:44 pm

As it turns out, Sygate firewall was the problem. It was not showing running in task manager and it wasn't in the startup dialog box. I just decided to remove it from Add/Remove problems and restarted and voila.

Thanks for the help but I guess I just overstepped a very important detail.

tgtsg · Post by **tgtsg** » Mon Mar 26, 2007 2:59 am

ins_ wrote:As it turns out, Sygate firewall was the problem. It was not showing running in task manager and it wasn't in the startup dialog box. I just decided to remove it from Add/Remove problems and restarted and voila.
(cut)

In my case it was ZoneAlarm's preloaded vsdata vxd file

on Win98 that caused the problem. The problem occurred a few minutes after Windows started, *if* the visible GUI part of ZA was not allowed to run.

I believe that in the case of Win2k/XP, ZA's vsdata would run as a service.