BT Broadband 4meg so slow :(

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PrivatePyle
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Posts: 26
Joined: Sun Nov 06, 2005 11:33 pm

BT Broadband 4meg so slow :(

Post by PrivatePyle »

I got this result from the thinkbroadband.com speedtest.

Speed Down 127.39 Kbps ( 0.1 Mbps )

Its been like this for a few days now, anyone got any ideas?
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trogers
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Location: Bangkok, Thailand

Post by trogers »

Do a tracert to http://www.thinkbroadband.com and check where irregular ping times are occurring.
PrivatePyle
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Posts: 26
Joined: Sun Nov 06, 2005 11:33 pm

Post by PrivatePyle »

Not got a clue what the results mean, but this is what I got.

Tracing route to http://www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms voyager220v.home [192.168.1.1]
2 27 ms 25 ms 25 ms 217.47.203.122
3 25 ms 26 ms 26 ms 217.47.203.161
4 26 ms 25 ms 26 ms 217.41.172.9
5 26 ms 46 ms 26 ms 217.41.172.122
6 25 ms 25 ms 25 ms 217.41.216.42
7 25 ms 25 ms 25 ms 217.41.221.50
8 26 ms 26 ms 26 ms core2-pos9-1.birmingham.ukcore.bt.net [217.32.17
0.21]
9 32 ms 32 ms 31 ms core2-pos11-0.ilford.ukcore.bt.net [62.6.204.14]

10 29 ms 29 ms 29 ms core2-pos9-0-0.telehouse.ukcore.bt.net [62.6.201
.122]
11 30 ms 46 ms 31 ms 195.99.125.94
12 31 ms 31 ms 31 ms so-0-0-0.mpr1.lhr3.uk.above.net [64.125.27.226]

13 32 ms 33 ms 31 ms netconnex-mfn-1.lhr1.uk.mfnx.net [213.161.78.94]

14 32 ms 32 ms 32 ms gi0-1-20-star2.core-rs2.thdo.ncuk.net [80.249.97
.69]
15 30 ms 31 ms 31 ms http://www.thinkbroadband.com [80.249.99.130]

Trace complete.
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trogers
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Location: Bangkok, Thailand

Post by trogers »

PrivatePyle wrote:Not got a clue what the results mean, but this is what I got.

Tracing route to http://www.thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms voyager220v.home [192.168.1.1]
2 27 ms 25 ms 25 ms 217.47.xxx.xxx = your IP address at the modem
3 25 ms 26 ms 26 ms 217.47.203.161
4 26 ms 25 ms 26 ms 217.41.172.9
5 26 ms 46 ms 26 ms 217.41.172.122
6 25 ms 25 ms 25 ms 217.41.216.42
7 25 ms 25 ms 25 ms 217.41.221.50
8 26 ms 26 ms 26 ms core2-pos9-1.birmingham.ukcore.bt.net [217.32.17
0.21]
9 32 ms 32 ms 31 ms core2-pos11-0.ilford.ukcore.bt.net [62.6.204.14]

10 29 ms 29 ms 29 ms core2-pos9-0-0.telehouse.ukcore.bt.net [62.6.201
.122]
11 30 ms 46 ms 31 ms 195.99.125.94
12 31 ms 31 ms 31 ms so-0-0-0.mpr1.lhr3.uk.above.net [64.125.27.226]

13 32 ms 33 ms 31 ms netconnex-mfn-1.lhr1.uk.mfnx.net [213.161.78.94]

14 32 ms 32 ms 32 ms gi0-1-20-star2.core-rs2.thdo.ncuk.net [80.249.97
.69]
15 30 ms 31 ms 31 ms http://www.thinkbroadband.com [80.249.99.130]

Trace complete.
Hop 5 and 11 show some irregularity.

Try speedtest at this link with their two UK test servers:

http://www.speedtest.net/
PrivatePyle
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Posts: 26
Joined: Sun Nov 06, 2005 11:33 pm

Post by PrivatePyle »

Thanks for the help so far, I'm a programmer but dont know much about networking, I really wish I'd done that degree in computer communications now :(

Speedtest results -

131 kb/s 380 kb/s 133 ms Derby ~ 50 mi

130 kb/s 381 kb/s 69 ms London ~ 100 mi
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trogers
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Post by trogers »

PrivatePyle wrote:Thanks for the help so far, I'm a programmer but dont know much about networking, I really wish I'd done that degree in computer communications now :(

Speedtest results -

131 kb/s 380 kb/s 133 ms Derby ~ 50 mi

130 kb/s 381 kb/s 69 ms London ~ 100 mi
Your Download speed is at a constant 130 kbps while upload is at 380 kbps.

Either you have been capped by your ISP or your comp has been hit by a virus or malware. Call your ISP to check or scan your comp for infection.
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