Computer stalls on data transfer

schaffnva · Post by **schaffnva** » Thu Apr 19, 2001 9:43 am

The problem that just won’t go away. This is my second post on the same topic of my computer stalls in the middle of downlading data, screens, etc… Some great folks on this board have helped along the way but nothing seeems to be working. So many things have been done, I thought it would be good to start from the beginning and go at it again. Details on my setup are as follows:

- I use Comcast @home
- Windows 98
- Linksys BEFSR41 router
- Use both Netscape 4.0 and IE 5.5 ( @home default is IE)
- Computer runs on PIII w/ 500 mhz
-

The problem is that my computer gets choked. Things are going fine then the next thing you know the computer has stalled on the transfer of data. I have to reboot in order to get back on the net. Things go fine, then whamo, computer starts hacking on a chicken bone and stalls. I have tried the patches but they seem to compound the problem, so I uninstall the patches. Someone mentioned that the use of the Linksys router demands some other approaches. FYI, I have my work computer (a Dell laptop) on the same router and all is great. I just can't figure out what is happening with the computer noted above. My most recent analysis is below:

TCP options string = 0204059c01010402
MTU = 1476
MTU is not fully optimized for broadband. Consider increasing your MTU to 1500 for better throughput. If you are using a router, it could be limiting your
MTU regardless of Registry settings.
MSS = 1436
Maximum useful data in each packet = 1436, which is equal to MSS.
MSS is not fully optimized for broadband (although it might work well for slower connections). Consider increasing your MTU value.
Default Receive Window (RWIN) = 8616
RWIN Scaling (RFC1323) = 0 bits
Unscaled Receive Window = 8616
RWIN is a multiple of MSS
Other values for RWIN that might work well with your current MTU/MSS:
505472 (MSS x 44 * scale factor of 8)
252736 (MSS x 44 * scale factor of 4)
126368 (MSS x 44 * scale factor of 2)
63184 (MSS x 44)
bandwidth * delay product:
Your RcvWindow limits you to: 344.64 kbps (43.08 KBytes/s) @ 200ms
Your RcvWindow limits you to: 137.856 kbps (17.232 KBytes/s) @ 500ms
Consider increasing your RWIN value to optimize TCP/IP for broadband.
MTU Discovery (RFC1191) = ON
Time to live left = 118 hops
TTL value is ok.
Timestamps (RFC1323) = OFF
Selective Acknowledgements (RFC2018) = ON
IP type of service field (RFC1349)= 00000000

Noteable item:
-Proxy listed on the analysis is not the correct IP address
-
Thanks for the help.

blebs · Post by **blebs** » Thu Apr 19, 2001 10:02 am

Did dannjr have any words of wisdom on this thing for you? I'm begining to wonder if its not a NIC problem or hardware related in some way.

schaffnva · Post by **schaffnva** » Thu Apr 19, 2001 10:16 am

Unfortunately I have not heard back from dannjr. Hence coming back to the board. Thanks.

blebs · Post by **blebs** » Thu Apr 19, 2001 10:50 am

I know it's driving you nuts, and I wish I had an answer for you like yesterday! Keep the faith and hang in there. I left another message for dannjr to swing by this thread and see what he thinks. Looks like he was up all night, so he may be a while getting around, but I'm not going to let this thread slide into the abyss again. I'll keep bumping it if I have to.

The original post is here!

[ 04-19-2001: Message edited by: blebs99 ]

cablenut · Post by **cablenut** » Thu Apr 19, 2001 11:57 am

I'm just gonna list some ideas for you.

1. What Ethernet adapter is it? Try finding updated drivers at the manufactuers site.

2. Try disabling the web proxy by doing this:

Go to start run > command > regsvr32 -u ahiehelp.dll <enter>

3. Windows 98 Second Edition Problems with NDIS Intermediate Drivers

4. FIRMWARE 1.38.5 for Linksys Router

boricua021 · Post by **boricua021** » Thu Apr 19, 2001 1:05 pm

I had this problem and it was the nic that the cable company gave me.....try changing the factory nic out or if not change the linksys nics out..The nic was so bad that it would freeze my computer up too. New nic no problems.

Buggyman · Post by **Buggyman** » Fri Apr 20, 2001 12:21 am

blebs99,
I would definitly try number 3 that dannjr listed.
It was what my problem was on my win/98se.
I would be online and my pc kept losing the signal even though my modem light would not go off.
They list the problem and what nic's was doing it but mine was not one of them.
Desparate I went I ahead and install that patch and now I can even tweak over and above my providers speed with no packet lost and still low pings. But I went back to the lower Rwin because it fit.
Anyway try the #3

blebs · Post by **blebs** » Fri Apr 20, 2001 4:51 am

Anyone else want to add something here?

ghost · Post by **ghost** » Fri Apr 20, 2001 7:32 am

I understand what you're saying, but I question your not optimizing your connection for the network. You should make your connection the best it can be, then work on on the stalling, IMHO.

I'm on the Comcast@Home network in Richmond, and my settings are what they're supposed to be:

MTU=1500
RWIN=128480 (seems to work best for me)

The rest of your stuff seems to be okay. I wish I had some advice to lend about the lockups....my problem is spontaneous rebooting while using IE and surfing.

ghost

schaffnva · Post by **schaffnva** » Fri Apr 20, 2001 10:45 am

thanks for the good advice. I think the problem has to reside in the Win 98 program. Router checks out fine. Can't report the problem is fixed because yesterday afternoon my cable modem lost its connection and no one knows why. Comcast makes The 3 Stooges look like rocket scientists. I will attack the problem again once I can get back on my pc.

VonJames · Post by **VonJames** » Fri Apr 20, 2001 6:47 pm

I know you said you're sure that the router is working fine.
And I know this sounds too simplistic, but for the sake of removing a varable, have you tried your connection without the router ?

I'm only asking since I haven't read it being suggested or that you had tried it.

I just think it could be possible to have a buggy router.

Just thinking out loud here.

TRILL · Post by **TRILL** » Fri Apr 20, 2001 8:20 pm

I had the same problem. Changing PCI slots for my ethernet card fixed it though.