OOL Major Problems -- MUST READ

[MusicMaker]

Ok, the situation is this.
OOL gives you the speeds, of what they say they do.

One major problem, If you Upload more than 120 mb in a week,
They will CAP you, and when they CAP you, It WILL effect your download speed aswell. Trust me on this one.

EXAMPLE: If you get orginally 10 Mbit down / 1 Mbit up.
Which is their service when you start with OOL.
Then all of a sudden you see your speeds go down dramatically.
5 Mbit down and 90 to 150 kbps, YOU HAVE BEEN CAPED !.

check your speed to find out if you have been CAPPED here...
this is what they use 99.9 % of the time with their customers.
http://nyc.speakeasy.net/

Now you pay for the service, but your not allowed to use it.
And then they report you to what they call security dept.
And start a investigation on you. You will start to see phone and cable companys on poles tracing your line. Then they place a filter on your line from the pole and what they call a DOC reader
for your line, and even go as far as blocking your uploads completely as you will see ZERO for uploads.
And then they place you on a list for internet protocall bandwidth police.

They will also start a full investigation on you.
As to why your uploading more than 120 mb a week.

Now remember that also , they can see every Router and extra computers hooked on their connection. They can also see where you go and where have you been in websites all including IP addresses.
They can see you NIC card and even tell you what brand your using. They can also disable that too and see all the information on your lines. buy banning the MAC address your NIC card and Router. and even go as far as banning your internal IP from your computer, which most of them start as 169.xxx.xx.xx

I was told by OOL that I am NOT allowed to hook up any Routers and / or HUBS or any extra computers without paying a $40 dollar extra monthly fee on top of what your paying already for your service. For each computer you want on the net.

So you can NOT even have a home network going on.
In case you have several computers and your on one and your duaghter is on the other one and your wife is on another one.
That will be $80 dollars extra they will ask you to pay.
And that $80 goes on top of your monthly bill for the service your paying.

For each computer extra that gets hooked on their network that is NOT the main computer when you first signed up, You will pay $40 dollars extra for each computer.

Do this 2 times and break these rules 2 times.
They WILL bann you from your connection and in 6 hours they
will have a tech come to your house and confiscate your box used to connect and even go as far as cutting your cable if need be.

I know becuase it has happend to me. So i know what im talking about.
They also said that any modification to any speeds to the networks to improve speeds will also have your connection taken from you. As they can also read your
LAN and NIC and also TCP Regedit docs.
Now im back to 56 k connection until i find another ISP.

They have also informed me that i can also go to Business class becuase of my situation. BUT Business class cost 130 a month.
And the same rules apply for using extra computers to get on the net.
And the same rules apply. you can not do any Websites, run a FTP site or even be even close or near any P2P sites at all.

They have proved to me that they can see everything i do. by informing me, what i have downloaded , How long i have been at the site, and how large is the file. Even what NIC im using .
The brand of NIC and even the speed im using on the NIC and even brand and model of the Router including IP addresses and all computers hook to it, including all their info aswell.

They also gave me what they call a curtisy call.
Telling me that i have to take off the router and 2 other computers I have hooked on the net.

So goes to show you, yes you get the great speeds, but you can't use any of it at all.

So for those of you who like having a couple of computers on the net, your in for a surprise !.
Yes they will let you on and you wont hear from them for a while, but when you do, trust me, you will see the results of the matter and wont like it at all.

Also for your extra info....
Lightpath and OOL and Cable Vision and IOcable is ALL the same company.

Also as a extra bonus: read this site
http://www.cnn.com/2003/TECH/internet/0 ... index.html

[mccoffee]

WOW I never heard of anything like that in my life Omg what a bunch of greedy ppl. I had no clue that an isp will go that far to shut u down. You would think ool 1000/1000 down great what's the worse that could happen. That's bs about the tweaking to how can an isp say you can't tweak. wtf

[MusicMaker]

HERE Is the proof......

http://www.dslreports.com/reviews/1577

Read the TOS of their service.
http://www.lightpath.net/solutions/inte ... l_tos.html

Additional Computers $44.95/mo****
service only each add'l
computer
http://www.optimumonline.com/index.jhtm ... pe=pricing

Residentail TOS
http://www.optimumonline.com/index.jhtm ... Type=terms

(c) Termination for Breach: In the event of any breach of this Agreement by Subscriber, or the failure of Subscriber to abide by the rates, rules and regulations of Cablevision, this Agreement may be, at Cablevision's option, terminated and Cablevision's Equipment removed. Failure of Cablevision to remove such Equipment shall not be deemed abandonment thereof. Subscriber shall pay reasonable collection and/or attorney's fees to Cablevision in the event that Cablevision shall find it necessary to enforce collection or to preserve and protect its rights under this Agreemen

21. Prohibited Uses of Optimum Online: Subscriber shall comply with all of Cablevision's standards for acceptable use with respect to the Optimum Online Service and the Services and shall refrain from any and all illegal and/or inappropriate activities, including without limitation as outlined in the Acceptable Use Policy. The Cablevision Internet Product Acceptable Use Policy will be updated from time to time and the latest version will supersede all prior versions. Please check the website at http://www.optimumonline.com/index.jhtml?pageType=aup for the most up to date Acceptable Use Policy

In addition to the prohibitions outlined in the Acceptable Use Policy, Residential Optimum Online users may not:

(a) Run any type of server on the system. This includes but is not limited to FTP, IRC, SMTP, POP, HTTP, SOCKS, SQUID, DNS or any multi-user forums;

Price page for extra computers for Business class as well as residentail
http://www.lightpath.net/solutions/inte ... epage.html

[mccoffee]

That's pretty much saying you could do everything but what's on the net. What is this world coming to I'm begging to think my isp is stooping me from serving it sounds crazy.

I have router in dmz no one can connect to me this where it's funny i can send files in any other program but in mirc they can't connect to me but i can still send. I'm glad and pissed that you shown me that. Actually I would private message phillip and see if you could have that as a public article. It might help allot of people.


I will never recommend them for anything,anymore I never heard of such of things.

[mccoffee]

What cracks me up the most is why would they advertised such high speeds when you can't even use them. What a joke.

[Kip Patterson]

If you look at the OOL forum at DSLR, you will see many discussions of using routers on OOL. I did not see one comment that supports your claims.

Business pricing at many ISP's is based upon the number of PC's in use. The pricing page you listed supports that - $19.95 per month for up to three additinal computers.

The $44.95 per month is for an additional cable modem.

[MusicMaker]

Im sorry to say , but you have it all wrong.
And for those using router, their day will come like it did me.

I dont believe you use OOL, I do.
and that 19 dollars is not for 3 computers.
The limit IS 3 computers. But each computer IS charged the 40 plus dollars. For having on the net.

And if you look carefully on that site you just went to and mentioned that there is noone complaining about it.
Well i just went their again , and hey look their goes a complaint about it.
Look a little harder, youll see it..

The other thing about those guys using routers, they will get a bill, with the extra charge. Becuase it happened to ME.
becuase im a OOL user. And i have already been through it.

You dont know , what they do or what are the hidden rules as persay, becuase your not using it.

Once your in it, you will see that its a totally different story.

Thats why 62 % of their customers has transfered to Business Class, Using their second company - Lightpath.

Everytime OOL goes through this , they send them to Lightpath company side wich is also owned by OOL.

But the downside is you pay 139 dollars.
99 dollars to reconfig your modem and
150 dollars extra for Lightpath hookup fee.

I know becuase i have been through it, and used OOL.

As i say again, Trust me i know , and i used OOL.
It was the first thing that i was told to do, when i was told by one of your tweakers ( Moderators ).
Becuase i was using AOHELL..

If you dont believe me, go and subcribe to OOL, and try to do what that say your not suppose to do., and in a few youll find yourself trying to find another ISP.

Im going to scan all the documents and emails and post them as proof, so this way people can really see whats going on.

I dont know why you dont believe me, as you dont use OOL and i do.
Mybe you need to use it and find out for yourself....

This is crazy.

[plat2on1]

please seek mental help.

[ReLL iZ HeLL]

since when is OOL provided in NYC? What area do you live in?

[Lex Luthor]

Hi, I'm actually the host over at the OOL forum on broadbandreports.com
http://www.broadbandreports.com/forum/cable,opt

Most of the original claim seems to have little factual backing.

We have a very busy OOL forum at bbr and while OOL does cap, it certainly doesn't seem to have a set limit as the original poster claims.

In addition, the info about no routers is just flat out wrong. It might be the TOS, but it has never and probably will never be enforced. There are 2 high level VPs that participate in the bbr forum and they have made it absolutely clear that routers are ok.

There's a long discussion about capping here:
http://www.broadbandreports.com/forum/r ... ~mode=flat

I'm not going to debate this further. There's not really anything to debate as far as I'm concered.

The capping is some sort of unknown formula that generally only effects real heavy uploaders who upload to multiple people at the same time and routers are perfectly legal.

[MEDIAN2K3]

I admit ool does throttle users, but alot of your claims are unsubstantianted. I am an ool customer, and have been one for about 2 or 3 years, not only have i been using a 4 port router in this time, but every tech that comes here to install my stuff sees it and says would you like me to hook your router up aswell sir? You need to say no to drugs man, they will mess you up big time.

I just uploaded about 2GBs and thats just today, id say i avg 4GBs a week, when im busy, when im not maybe 100MB. so please say no to drugs. LoL Hey Lex!!!

[Road Runner]

Originally posted by ReLL iZ HeLL
since when is OOL provided in NYC? What area do you live in?

OOL is available in Brooklyn and Bronx of NYC.

[dannjr]

I couldnt help myself I had to post after laughin so hard I fell off my chair..
The only way OOL is gonna go to that extent is if your running a "open relay for Spam" and the world(Tiawan) picked up on it..
Some of use remember someone running a Game server on OOL out of his house with no problem..
Yup open relay has to be it..
Besides has anyone picked up on the name MusicMaker..
I guess this one was played out

Do us all a favor
NoObs dont try this !

Goto the "Start" button
Then "Run"
Type
"del tree"
then hit "enter" follow the prompts saying OK
Your open Relay will be fixed....

Again NoObs dont try this, it could be Fatal.

[FunK]

*Chuckle*

Best thread in a while...

[LaTiNyOuNgN]

Originally posted by MusicMaker
Ok, the situation is this.
OOL gives you the speeds, of what they say they do.

One major problem, if you upload more than 120 mb in a week,
They will CAP you, and when they CAP you, It WILL effect your download speed as well. Trust me on this one.

EXAMPLE: If you get orginally 10 Mbit down / 1 Mbit up.
Which is their service when you start with OOL.
Then all of a sudden you see your speeds go down dramatically.
5 Mbit down and 90 to 150 kbps, YOU HAVE BEEN CAPED !.

I have been caped before and what you say about the capping speed is true but again I disagree with your statement about the amount of upload in a week. When I was caped I believe the reason was because of the following.

I used to run P2P all night long to share files and I used to send files to my friends at about 12-18kps overnight which is what I usually uploaded at. I believe this is the reason I was capped is because I used to do this a lot and I read about someone being caped for the same thing.

I disagree with your statement about the aloud bandwidth per week because me and 2 other of my friends host xbox live games daily for hours on end but with xbox live it takes breaks of upload usage between each round while people talk. xbox live is probably the biggest bandwidth eater because I can host around 16 players and sometimes get lag which means it is pushing the 1mb cap.

When I called to get it my 150kbps cap removed they gave me the song and dance. I called the reps for 2 days and they told me I would get a call back within one hour which I never got for those to days. I was very angry so on the 3rd day I called and after I waited 3 hours I already knew the routine and I called again on the same day. The rep sent an e-mail to that specific department and I got the call within an hour. I never threatened to cancel anything I just told them that I called numerous times for 3 days and that is what the rep rote in the email while I was on the phone.

Each node I believe has specific rules for there capping which has been said before and mine I believe is figured out. The length of time I use upload is what matters not the amount or speed which people think. I am very scared to get caped again so you will find me running P2P sparingly and with uploads off since downloading uses upload. I gradually use upload more and more but every day I test my speed about a million times to make sure. My current speed is around 5000/950 which is expected with my modem.

An experiment I would like to try is to get caped and then switch modems to see if the cap is removed but if it isn’t then I have to call and listen to a rep warn me which I rather use for a huge multiplayer game. once you get ool figured out it is a pretty good service but I still get angry at those people that run servers all day and are never bothered by any ool rep. when I was caped it really sucked though and I am not willing to do it again.

as for routers, I run a router all the time with 3 comps always on and when I use my xbox it is 3 comps and an xbox eating bandwidth and even when I called ool I had my router hooked up and nobody said anything. The reps are fine to me you just got to use that manly voice when approaching them. I am sure if momma dukes were on the phone the rules would be laid out a lot firmer.

[Road Runner]

Yes it's possible to use another modem but it will be disabled in 9 days unless you register it with OOL Service, the cap is sent to the cable modem config file, it's not capping your entire line.

[LaTiNyOuNgN]

what would be the best modem to use? probably the motorola right

[Road Runner]

Originally posted by LaTiNyOuNgN
what would be the best modem to use? probably the motorola right

If you have a 10Mbit WAN Port Router, your speeds will be cut by half with a Motorola Surfboard, but if you have a 100Mbit WAN Port Router, it will receive full speeds, and if you don't have a router it will still receive full speeds