Mozilla Firefox won't allow me to download files.

mmione · Post by **mmione** » Sat Oct 30, 2004 5:04 pm

Say there is a file, example http://home.cogeco.ca/~wbastien/rollercoaster1.avi if I click on it, the OK button is greyed out and I can't click it. I can't "Open With" or "Save to Disk" does anyone know a fix to this problem? Everything works in IE but not in Mozilla Firefox.

YARDofSTUF · Post by **YARDofSTUF** » Mon Nov 01, 2004 4:25 pm

Did you just install firefox? open the tools menu and select options. Goto the downloads section and see if its set to auto save files to a certain folder.

mmione · Post by **mmione** » Tue Nov 02, 2004 2:59 pm

Nope, I installed it quite a long time ago.

YARDofSTUF · Post by **YARDofSTUF** » Tue Nov 02, 2004 4:20 pm

What version?

mmione · Post by **mmione** » Tue Nov 02, 2004 6:44 pm

1.0pr

cyberskye · Post by **cyberskye** » Tue Nov 02, 2004 7:32 pm

Did you try manually setting your download destination? Tools>Options>Downloads ?

I have not seen nor heard of this before.

mmione · Post by **mmione** » Tue Nov 02, 2004 10:18 pm

Here's a pic.

cyberskye · Post by **cyberskye** » Tue Nov 02, 2004 11:11 pm

Strange. I'd export your favs and any cookies you keep and resintall firefox.

Croc · Post by **Croc** » Wed Nov 03, 2004 3:24 am

Oops... missed the "greyed out" button bit.

Croc.

mmione · Post by **mmione** » Tue Nov 09, 2004 9:15 pm

I just installed version 1 and I still have this problem!

YARDofSTUF · Post by **YARDofSTUF** » Wed Nov 10, 2004 4:23 am

mmione wrote:I just installed version 1 and I still have this problem!

Save you bookmarks, then uninstall Firefox, delete all the files and registry keys, then try again, this is a very weird item.

Joe · Post by **Joe** » Wed Nov 10, 2004 5:01 am

try to right click and 'save link as' for now... Ill look for more info

Joe · Post by **Joe** » Wed Nov 10, 2004 5:03 am

Firefox 1.0 FULL was released yesterday the 9th.. try downloading it and see if the problem is fixed.

YARDofSTUF · Post by **YARDofSTUF** » Wed Nov 10, 2004 1:26 pm

Joe wrote:Firefox 1.0 FULL was released yesterday the 9th.. try downloading it and see if the problem is fixed.

He did that.

mmione · Post by **mmione** » Wed Nov 10, 2004 2:59 pm

How do you back up book marks?

cyberskye · Post by **cyberskye** » Wed Nov 10, 2004 4:54 pm

FIle>Import& Export

cyberskye · Post by **cyberskye** » Wed Nov 10, 2004 4:55 pm

I don't think it's a versioning thing - I've looked around and no one I know has heard of this. Your install got hosed somehow.

Massa · Post by **Massa** » Wed Nov 10, 2004 7:23 pm

You have to delete the mozilla folder in Documents and Settings..

CableDude · Post by **CableDude** » Wed Nov 10, 2004 7:25 pm

Possible bad firefox extension?

mmione · Post by **mmione** » Wed Nov 10, 2004 7:36 pm

cyberskye wrote:FIle>Import& Export

I'm only seeing Import :S

mmione · Post by **mmione** » Wed Nov 10, 2004 8:01 pm

It must be storing the bookmarks somewhere, I uninstalled, restarted and installed and they came back.

cyberskye · Post by **cyberskye** » Thu Nov 11, 2004 2:35 am

mmione wrote:I'm only seeing Import :S

Sorry - you need to be in the bookmark manager first. From a regular browser view - >Bookmarks>Manage. Then File>Export

I see from another post that it worked out for you anyway.

Can you now download?

Skye

cyberskye · Post by **cyberskye** » Thu Nov 11, 2004 2:37 am

mmione wrote:It must be storing the bookmarks somewhere, I uninstalled, restarted and installed and they came back.

Hmmmm - means it may not be over-writing any problematic files either...

mmione · Post by **mmione** » Thu Nov 11, 2004 2:56 pm

YARDofSTUF · Post by **YARDofSTUF** » Fri Nov 12, 2004 5:49 am

Have u uninstalled it, deleted the files left in program files/mozilla firefox, and deleted the files in documents and settings/user name/application data/mozilla ?

Cypher · Post by **Cypher** » Fri Nov 12, 2004 10:44 am

YARDofSTUF wrote:Have u uninstalled it, deleted the files left in program files/mozilla firefox, and deleted the files in documents and settings/user name/application data/mozilla ?

That was my next question.
Certain registry cleaning programs can cause this problem to happen. Same with an extension blowing up a profile.

mmione · Post by **mmione** » Fri Nov 12, 2004 11:54 pm

Thanks for the help everyone, I got it working, the bad file or option was stored in Application data and when I deleted it everything was good. Thanks again!

YARDofSTUF · Post by **YARDofSTUF** » Sat Nov 13, 2004 12:30 am

glad its running.