Printer Question

24giovanni · Post by **24giovanni** » Mon Nov 22, 2010 12:52 pm

I have an hp PSC 1410v printer. It has a doc to print but wont. I have a color cartridge that is out of color, Would that prevent the printer from printing?

thx

Easto · Post by **Easto** » Mon Nov 22, 2010 1:19 pm

Sometimes when one of the color cartridges is empty there will be a pop-up message box asking if you want to override the system and just print in B&W. There should be some way to override it. If not a message box then check the printer settings.

24giovanni · Post by **24giovanni** » Mon Nov 22, 2010 2:37 pm

Easto wrote:Sometimes when one of the color cartridges is empty there will be a pop-up message box asking if you want to override the system and just print in B&W. There should be some way to override it. If not a message box then check the printer settings.

Tried this but it didn't help. Any other ideas guys?

thx

Sava700 · Post by **Sava700** » Mon Nov 22, 2010 7:41 pm

put ink in it and then try... then we can move onto to the next solution

Post by **YeOldeStonecat** » Mon Nov 22, 2010 7:52 pm

Gotta get ink.

24giovanni · Post by **24giovanni** » Wed Dec 01, 2010 2:07 pm

OK, put color ink in printer and still having issues.

Sava700 · Post by **Sava700** » Wed Dec 01, 2010 3:08 pm

24giovanni wrote:OK, put color ink in printer and still having issues.

is it giving you any errors on the printer? Have you consulted the FAQ from the printer's builder on possible issues?

24giovanni · Post by **24giovanni** » Wed Dec 01, 2010 7:25 pm

this is what I get :

Uploaded with ImageShack.us

24giovanni · Post by **24giovanni** » Wed Dec 01, 2010 7:35 pm

and

Uploaded with ImageShack.us

CableDude · Post by **CableDude** » Wed Dec 01, 2010 7:35 pm

Is it compatible with 7? I have a HP laserjet that is not.

Sava700 · Post by **Sava700** » Wed Dec 01, 2010 7:40 pm

yeah just from first picture it doesn't appear proper driver is installed yet I do see a list of Win7 32 and 64 bit drivers on their site for it.

Try to uninstall the whole thing then reinstall drivers and so on.

http://h10025.www1.hp.com/ewfrf/wc/soft ... ct=458978&

24giovanni · Post by **24giovanni** » Wed Dec 01, 2010 7:42 pm

CableDude wrote:Is it compatible with 7? I have a HP laserjet that is not.

It has drivers for win 7 so i assume so. It worked on it before.

24giovanni · Post by **24giovanni** » Wed Dec 01, 2010 7:43 pm

Sava700 wrote:yeah just from first picture it doesn't appear proper driver is installed yet I do see a list of Win7 32 and 64 bit drivers on their site for it.

Try to uninstall the whole thing then reinstall drivers and so on.

http://h10025.www1.hp.com/ewfrf/wc/soft ... ct=458978&

Already did that hour ago. Any other ideas? It also has a 1 as in 1 thing to print on the print display on printer itself but there isnt anything in the print queue.

Sava700 · Post by **Sava700** » Wed Dec 01, 2010 8:57 pm

is the printer set to default vs any other showing up?

How about you fire up teamviewer and let me or someone else remote in and look at it?

Ken · Post by **Ken** » Thu Dec 02, 2010 10:36 am

From the queue, (start>settings>printers; or similar) delete the doc pending print, (Right click on the printer with the doc and click delete doc, or similar) turn off printer and unplug the printer from your computer, uninstall/delete the printer from your computer, (maybe run a reg cleaner deleting any lines referring to that printer), Restart your computer, insert the printer disk and let it run, do Not connect the printer to your computer until it tells you to. When it tells you to connect your printer, turn printer on and give it a minute to boot, then connect (assuming it is a usb connection)...

24giovanni · Post by **24giovanni** » Thu Dec 02, 2010 12:02 pm

Sava700 wrote:is the printer set to default vs any other showing up?

How about you fire up teamviewer and let me or someone else remote in and look at it?

Sure when u have the time let me know and we can set up a session.

thx

Shinobi · Post by **Shinobi** » Sat Jul 02, 2011 11:49 pm

One this to add.. as a heads up.. many times have I heard that printer refill kits, as well and generic printer carts are bad for printers as they clog up the printer. This actually is true, as my Wife bought some "generic" printer carts for my circa 1999 Cannon s540 and after a few prints those ink carts locked that happy old printer up solid.. just FYI..