If you need help with an @home and Charter Conversion

[Jessm]

I used to get 3500 but now only 200 on the DSL reports test, if that means anything.

[alphaomega]

The way you solve the attbi problem with the linksys router is this, first make sure you still have cable connection when you connect the cable modem direct to your computer. Once you know you have connection, connect the cable modem back to the router and reset it. Get to the router setup page and change the domain to attbi.com and make sure in the DNS section is all zero's. Once thats done go to the advance tab and click on the mac address clone tap and put your mac address there (adapter address or physical). Once you cloned it go to the setup tab then the status tab and see if it pulls out a wan ip address. If not, do a power cycle and BAM you should get a WAN IP address. Once you get a WAN IP address do a release and renew on winipcfg (if your using 95/98/me) and for XP and 2000 ipconfig /release and /renew. After that you should get internet access. If you get a WAN Ip address and you get this AT&T welcome screen, make sure there is no DNS information on your TCP/IP properties. And that should be it enjoy...

[Dakota]

Originally posted by Jessm
I used to get 3500 but now only 200 on the DSL reports test, if that means anything.

Yes. That's kilobits per second and that's VERY slow. Make a phone call.

[Sr Ops]

Blue Jetta, something happened today. My speed here has increased 100x. Not sure for how long. My speed tests are averaging between 700-1000Kbps. In the big picture for ATT, how am I fairing?

[rick-hunter]

I was recently converted to Powerlink from @home (Colorado Springs, CO). I have not loaded any specific software from Powerlink, nor did I have any software loaded from @home. All my settings were manually configured. Before the conversion, I could use my cable modem SB3100 Surfboard with my desktop, laptop, and Playstation 2 (via USB Ethernet adapter) by just swapping cables (didn't have a router at the time). My laptop would automatically detect settings and my PS2 was set for a static IP. After the conversion, only my desktop can use the internet; the laptop cannot resolve a server (even though its setting appear the same as the desktop); and the PS2 cannot autodetect the DHCP. I bought a Linksys single port router and followed the directions to hook it to my Linksys hub and both computers. With everything set to auto and no proxy checked, I still could not access the internet. Each computer could see the router and the router was able to get an IP from the modem. I've put in a host name and domain for my service but still to no avail. Specific help would be appreciated and I will be able to cater to more detailed descriptions of my hardware and software setup. BTW, the last setting I tried was putting in my domain name and the router could not get an IP from the modem. Thanks in advance for any help I can get.

[Dakota]

Rick: You need to track down YeOldeStoneCat here and send him a PM or post your message in the Networking forum. They can get ya setup with that Linky over there.

[Jessm]

Yea I got a bump today to about 1400...not the 3.0m I was getting 2 weeks ago but ....better,

I just got off the phone with a tier 2 tech a little while ago...He said there stilll setting up servers and stuff and that this is no where near the finished product...Thank Goodness

[Dakota]

Originally posted by Sr Ops
Blue Jetta, something happened today. My speed here has increased 100x. Not sure for how long. My speed tests are averaging between 700-1000Kbps. In the big picture for ATT, how am I fairing?

It should improve as time goes on. I know it did here. It's much more stable now. This is what I just got at DSLR and it's the best I have got so far:

Test running..........
** Speed 1440(down)/79(up) kbps **
(At least 28 times faster than a 56k modem)
Logging result
Finish.

Man, I remember that I'd go livid with @home if I got speeds like this! I'd be on the phone in a heartbeat and getting refunds left and right for the crappy speeds. Now, this is a great speed.

[Da_Devastator]

Hi.

Does n e one know whether charter has/doesn't have better download/upload rates than @Home?

bye.

[Dakota]

Nope. They're gonna be capping at 1.5mbps down and 128kbps up, also. Welcome to the family of slimband.

[Zenster]

I suggest that those who are switching from @home to ATT and are experiencing horrible download speeds download sguide_tweak_98.zip.

I was downloading at 775 kbps and after running the tweak I am now downloading at 1.8 mbps. You have nothing to lose and it worked great for me. I had been so pissed off and now I am very pleaased.

Good Luck

Steven Rose

[Dakota]

You might also try this thread. It's a link to the SpeedGuide TCP Optimizer and it works awesome! Now, instead of 125KBps, I'm up to a very steady 180KBps. It's still in beta, but it worked great on my XP machine.

[rick-hunter]

I have finally figured out what happened when I tried to connect my router after the @home conversion. You see, it turns out that Adelphia is able to distiguish specific network cards by their MAC address. When you change cards (as in putting a router between the modem and the computer) the modem will look for the old card instead of seeing the newly installed router. What I did is that once everything was hooked up as directed by my router instructions and all settings put into the router, I unplugged the cable modem. I am not sure how long you have to have the modem unplugged, but I left it unplugged overnight. When I woke up the next morning, I plugged it back in and let it sync with the ISP. This will take quite some time. When I was able to check my modem some six hours later (it may not actually take this long), the modem was sync'd and recognized the routers MAC address. I rechecked the router settings and it had sucessfully obtained an IP address from the cable modem. I doubleclicked on IE and was cruisin' the net.

In conclusion, powering off the modem will release the MAC address for the network card that it was previously connected to. As far as I know, this is only common to the Adelphia Powerlink Service.

[br1229]

Originally posted by BlueJetta
Nope. They're gonna be capping at 1.5mbps down and 128kbps up, also. Welcome to the family of slimband.

Is this Pipeline that we're talking about here? I just was switched to pipeline from @home a couple of weeks ago and I'm told that the speed should be 512/128. Why is it so much slower here in Medford, OR?

[Dakota]

Honestly, I don't remember if that was pipeline or not.

[Zenster]

After the change from @home to Attbi my download speed dropped to a consistently lousy 775 kbps. I downloaded the small program that you will find if you follow the link below. I made sure that Windows Scaling was set to 'NO' and set my TCP Receive Window (RWIN) to the highest setting without having the scaling on: 37960

You may have to fiddle with the program to get the Apply button to highlight.

As soon as I set it and rebooted I started seeing downloads from 1.8 Megabits per second up to 2.1 Megabits per second. I did the same thing with my Wife's system and got the same results. Needless to say, I am very pleased.

Steve Rose

http://www.dslreports.com/faq/tweaks/1.+DRTCP#578

[Dakota]

Awesome! You can also use the SpeedGuide Optimizer. Since upgrading to XP I hadn't used any tweaks at all. My speeds were fine, But, after neing throttled back by AT&T and tried the SpeedGuide Optimizer and my speeds increased dramatically and I am right at the cap as opposed to being significantly below it.

You can read about, and download the latest version of the SpeedGuide Optimizer here.

Also, remember that most software (especially IE) do not record accurate speeds. They only show the average. You need an add-on such as NetStat Live to show your actual, live speeds.

[Lobo]

Zenster.


Windows Scaling was set to 'NO' and set my TCP Receive Window (RWIN) to the highest setting without having the scaling on: 37960


The highest setting before scalling kicks in is 65535

[Dakota]

You can also check here: http://www.dslreports.com/forum/attbi

They have specific WA threads there and might be able to offer some insight.

[kyro87]

hey wassup
i really need help with my upload speed
its only going 15kb/sec!!!!!!!!!!!!
any1 know why??????????
PLEASE msg me or email me

thanxz

[ul2m8*Barbie]

I can't seem to figure out how this happened, but about 3-4 days ago just out of the blue I noticed my connection was considerably slower. So I checked my network connection and it showed my IP as a 68.2 ip instead of my usual 24.38. My gateway and DHCP server IPs were way off too. When I checked a little more, it gave the DNS name for my new IP as a cox.net IP. I never did the upgrade, never even considered doing it until the last possible day. My computer name was still the cx name assigned, none of my network settings were changed in at least a month by me. So how could this of miraculously just updated my computer? We have 2 IPs from cox but the other computer wasn't upgraded yet either, and his IP was still his normal old 24.38 IP. Of course we couldn't see each other on the network anymore, and my old 24.38 IP couldn't be pinged. If I manually put in my old IP settings, I could still connect to the internet but couldn't be pinged (I could ping my IP before this happened). The only odd thing about my new IP settings was that my lease from DHCP never expired. I went ahead and upgraded my service today, and I'm now assigned a new IP, but why did this happen before I upgraded?

Anybody?

Any ideas??

[Dakota]

Probably that one computer was set to DHCP and to auto-detect settings and that's why it auto-configured. That's the only thing that would make sense to me anyway. But, even that's pushing it.

How are your computers networked? ICS? Hub? Router?

Maybe some little Comcast gremlins set that one computer up? That is an interesting one there.

[Dakota]

Originally posted by kyro87
hey wassup
i really need help with my upload speed
its only going 15kb/sec!!!!!!!!!!!!
any1 know why??????????
PLEASE msg me or email me

thanxz

Provide system specs, OS, ISP, speed caps, and post a query in the Tweaking Forum and they'll be happy to help you over there!

[docrings]

After running the TCPOptimizer (optimal settings for cable), I got the following speed check data from SG website:

Your raw speed was 4193028.76 bits per second.
4.2 megabits per second
511.8 kilobytes per second
1MB file download 2 seconds

WinXP Pro OS, Toshiba cable modem and Asound 10/100 NIC.

The problem is, though, that in spite of the speed I am getting a lot of dropped page requests and slow email server inquiries...
Yahoo.com loads in about 12 seconds... I should say it is blank for about 11 seconds and takes about 1 second to come up after that...

Any ideas? Or will cox.net slowly get better with fewer page drops?

Docrings

[ul2m8*Barbie]

Thx SilverDakota
Both computers are set to DHCP, but since cox.net isn't using the old cx###### for their new network (you can name your computer/workgroup anything you want), DHCP wouldn't cause my IP to change to cox.net settings. We're networked through a hub so it doesn't assign IPs or anything, we each have our own IP from cox. The other computer didn't have his settings changed at all, just mine. We both have XP, same network cards, basically the same settings for network, except computer name of course. It really makes no sense to me either. The only thing that could even remotely be a small, teeny tiny possibility is that I've been working on a friend's webpage thru @home, and maybe somehow by connecting to member services it reconfigured my IP?? That's really a long shot though, since neither my roommate or I had put in the authentication code yet, and hadn't even gone to the conversion website. And even more confusing is when I finally DID convert, I was assigned a totally different IP...

[docrings]

The support.cox.net reported DNS server problems, hence the dropped pages.
This morning in San Diego, the connect speeds are instantaneous and download speeds still around 2MB/sec.

Docrings

Win XP pro, TCPOptimizer, Toshiba Cable Modem, NIC