Interesting Camera Problem

Rainbow · Post by **Rainbow** » Sun Jan 09, 2011 10:59 am

This is a customers computer and I have never seen this problem before.

When he transfers images from the camera to the computer it distorts them randomly and not all pics and usually not the same pic twice.
If I connect the cam and view the pics on the cam they are all perfect. When I drag them over about 30 pics 3 or 4 will be distorted with lines in them and different colors.
He bought a brand new camera thinking it went bad and new camera does the same thing. Take camera to another computer and everything is perfect.
When he prints the pics they print distorted exactly as they look on the screen.
Windows 7 Ultimate with high end video card (not sure what one) I will post a sample pic when i get back there tomorrow.

Any Ideas??

Dan · Post by **Dan** » Mon Jan 10, 2011 12:08 am

Rainbow wrote:This is a customers computer and I have never seen this problem before.

When he transfers images from the camera to the computer it distorts them randomly and not all pics and usually not the same pic twice.
If I connect the cam and view the pics on the cam they are all perfect. When I drag them over about 30 pics 3 or 4 will be distorted with lines in them and different colors.
He bought a brand new camera thinking it went bad and new camera does the same thing. Take camera to another computer and everything is perfect.
When he prints the pics they print distorted exactly as they look on the screen.
Windows 7 Ultimate with high end video card (not sure what one) I will post a sample pic when i get back there tomorrow.

Any Ideas??

what software is the computer using to upload the pics from the camera ? and what camera is it ?
unless you are just copy & pasting ?

Rainbow · Post by **Rainbow** » Mon Jan 10, 2011 6:08 am

Its a Nikon 20MP, I have used 3 different software and copy and pasted with the same results?

cybotron r_9 · Post by **cybotron r_9** » Mon Jan 10, 2011 6:22 am

Rainbow wrote:Its a Nikon

There's your problem........

Dan · Post by **Dan** » Mon Jan 10, 2011 9:49 am

cybotron r_9 wrote:There's your problem........

Dan · Post by **Dan** » Mon Jan 10, 2011 9:50 am

Rainbow wrote:Its a Nikon 20MP, I have used 3 different software and copy and pasted with the same results?

thats a strange one ,I would look at all the photo viewing/editing software buried in that pc. ??????

Humboldt · Post by **Humboldt** » Mon Jan 10, 2011 2:21 pm

Never seen that before either.
What are you using to view the images on the PC?

YARDofSTUF · Post by **YARDofSTUF** » Mon Jan 10, 2011 2:50 pm

Same cable or memory card?

Could also be a card reader issue, or a memory problem.

Dan · Post by **Dan** » Mon Jan 10, 2011 3:44 pm

Rainbow wrote:This is a customers computer and I have never seen this problem before.

When he transfers images from the camera to the computer it distorts them randomly and not all pics and usually not the same pic twice.
If I connect the cam and view the pics on the cam they are all perfect. When I drag them over about 30 pics 3 or 4 will be distorted with lines in them and different colors.
He bought a brand new camera thinking it went bad and new camera does the same thing. Take camera to another computer and everything is perfect.
When he prints the pics they print distorted exactly as they look on the screen.
Windows 7 Ultimate with high end video card (not sure what one) I will post a sample pic when i get back there tomorrow.

Any Ideas??

also,are they/you formatting the memory card in the camera or the computer ?

cybotron r_9 · Post by **cybotron r_9** » Mon Jan 10, 2011 4:35 pm

http://www.google.com/#sclient=psy&hl=e ... fp=1&cad=b

Rainbow · Post by **Rainbow** » Mon Jan 10, 2011 5:39 pm

Memory card formated in the camera, not using a reader just a direct connect to the pc then viewing the pics on the camera just by going to my computer and bringing up the cam as a hard drive, on there they look fine, only when I transfer them over do SOME get messed up......if I delete all those and transfer them again different ones are messed up.......On a different computer they are fine no problems at all.
Yes I have tried another cable.
Its just weird never seen anything like it before, at first I thought it was just the video messing up but nope it prints the way you see it too.
Computer has a fresh install of 7 ultimate about 2 months ago.
I'd really hate to reformat it again.

It doesn't matter what he views it with, the nikon program or just windows picture viewer same results

YARDofSTUF · Post by **YARDofSTUF** » Mon Jan 10, 2011 5:45 pm

Try copying them to a different PC?

Rainbow · Post by **Rainbow** » Mon Jan 10, 2011 5:47 pm

Yes copied to a different pc everything is perfect. No distortion not even once. But he only has 1 computer at home and that is the one it don't work with

YARDofSTUF · Post by **YARDofSTUF** » Tue Jan 11, 2011 4:46 pm

I'd to a memtest+ scan