SG Broadband Community

SOLVED!!!
Well after many weeks of monitoring and trying different wiring and equipment, I finally broke down an call my ISP.
My resistance to calling them sooner is that I believed the problem was outside the house and they kept telling me that they would be checking and testing everything inside ...

Philip, I reconstructed the event log entries for two of the days.
Am working with my wife to make notice of which lights are On, Off, or Blinking when the drops occur



DOCSIS(CM) Events

[table="width: 500"]
[tr]
[td] Date Time [/td] [td] Event ID [/td] [td] Event Level [/td] [td] Description ...

Philip, Thanx so much for your reply... Yes you are correct, I somehow shifted the columns.
I will investigate your suggestions.
Thanx again so much.
My feeling is that it is outside the house.

Hello Everyone,
This is my first post... I've been looking everywhere for answers and found this site which seems to be on the
more serious side.

I have been going crazy trying to figure out whose problem this is, mine or my ISP.

I have Optimum's Triple Play, TV-Internet-Phone. For a couple of ...