SG Broadband Community

Hey guys, just wanted to update and say that the problem has still yet to be resolved. I haven't been home much lately to use it but I've noticed the same drops when it gets really humid outside. However the funny thing is is that when it goes out I can type in 192.168.100.1 and look at the signal ...

However I have not had any problems with it today. still a cause for concern to call charter?

Logs

The Logs Page provides diagnostic messages generated by the Cable Modem. It is intended for use by a qualified technician.

Status
Signal
Addresses
Configuration
Logs
Help




Time Priority Code Description
2007-07-08 16:51:52 3-Critical R005.0 Started Unicast Maintenance Ranging ...

The charter technician that showed up was a complete moron as many of them are. I suggested that maybe it was an amplifier problem on the pole and he was like "could be" so he walked through the neighbors yard over to the pole without a ladder... glanced up at it and that was it. Before coming in ...

Also would it only supporting DOCSIS 1.0 cause problems?

Charter is coming tomorrow. Anything specific for them to check or just ask them to check the line out?

Alright so I've been having problems with my modem losing a cable lock for some time now and every time I call charter they assure me that it is a hardware issue but with both modems I've had the same problems have arrose. It typically drops out in the middle of the day when the temperature rises to ...