SG Broadband Community

turns out that all I needed to do was give suddenlink the s/n and MAC address of the new modem and it's now fixed and going a lot faster. I guess the first guy I talked to really was pulling my chain, there wasn't an outage. what a punk. Anyway thanks for the help!

Well, I called suddenlink and they said that there was an outage in the area and that's why things are slow. I get the feeling that they're pulling my chain seeing as how my internet still works. Oh well.

I'm not sure if the temp. modem is normally connected to suddenlink. It very well might be. I'll try and contact them tomorrow about the modem and see if it works like you said. Thanks for the help.

The settings didn't change it at all. I think my roommate purchased the modem. I'll find out and try calling the ISP tomorrow and see what they can do. I am kinda confused though. If that's all I need to do, then why did the other temporary modem work so well, and this one is garbage? I don't think ...

XP SP2 yes
ISP is suddenlink, should be the 30$/mo. 4mg download speed. (the basic option)

« SpeedGuide.net TCP Analyzer Results »

TCP options string: 020405b40103030401010402
MSS: 1460
MTU: 1500
TCP Window: 1027840 (multiple of MSS)
RWIN Scaling: 4
Unscaled RWIN : 64240
Reccomended RWINs ...

I've been having many speed issues with my cable modems. The original modem I had would not only go very slow, but would logoff and back on constantly every 10-30 minutes. After a few weeks of this annoyance, my roommate's friend brought over her cable modem to make sure that it was actually the ...