SG Broadband Community

Qui-Gon John

I used to always use Teamviewer until it got quirky and too too much bs. Recently started using https://rustdesk.com/ , free & opensource too.

I used Team Viewer many years ago. Until they made it nearly impossible to use for free. Aero Admin has been pretty good for me. Except if I get too many ...

Qui-Gon John

I use Aero Admin to help people remotely. I was helping someone earlier today and it was acting weird. They have Win 11 Home. I was able to open Malwarebytes and do everything. Then when I opened CCleaner, once I had it open, I could not actually click anything. Had to have the other person run ...

Qui-Gon John

Hi, I still use Adobe Reader 11 on my older PC. A little while ago I inadvertently hit the button on the tool bar that says it is "Selection Tool for Text and Images". I wanted to attach a pic, but this forum won't let me paste one in or do attachments. It is the greyed out button to the right of ...

Qui-Gon John

Philip, easto, thanks. When I work with this person again, I will look into setting that.

Qui-Gon John

easto, we kinda did that as a fall back. Made a folder on the desktop called Email Attachments and I showed her how to save them there, then print them. Periodically, she can go clean that up.

Qui-Gon John

So in Yahoo mail, inside Chrome it works as follows. And I tried this on the person's computer I was helping, as well as my wife's (who also has Yahoo Email and uses Chrome). When you click the Attachment in the email (it says "preview' as you go to click), it opens that PDF in a pane to the right ...

Qui-Gon John

Need help urgently. I have done several searches and tried several things, all to no avail.

User is using Yahoo Mail inside Chrome. She gets a PDF Attachment and clicks PREVIEW. It opens to the right of the email. If she tries the PRINT ICON at the top of the pane that has the PDF, the only option ...

Qui-Gon John

Thanks. Sounds like the dynamic host-to-IP address in the router will be the hardest part to configure. I will look into that though.

Qui-Gon John

I was wondering if y'all missed my prior post from 3/10? Is it possible to have the ASUS App work from another location, when I am not at home, (over the internet). If so, is it difficult to setup and how do I do that? Thanks

Qui-Gon John

Philip, totally agree. That is what bugs me about so many programs. They add more bloat as time goes on, and it affects performance.

Qui-Gon John

I just took another look on their website. Do they even have a free version anymore? Because I could not find one. Cheapest thing I saw was Standard 1 Device for $44.99 a year.

Qui-Gon John

I just download one of the latest versions and go through all the settings to turn off memory-resident stuff, it's a bit of a pain. I don't like the newer interface either, but it's free and does the job.

From what I see, the latest version is for Malware and for Virus? Is that correct? Because ...

Qui-Gon John

I use Free Malwarebytes Anti-Malware v. 1.75.0.1300 because I never liked V 2.0 when it came out. They went away from Quick Scan/Full Scan to other naming and I think different types of scans. It also seemed buggy on early trys of using it. Staying with 1.75 has worked fine for me all these many ...

Qui-Gon John

Nice! Glad it worked ok :)

The Asus has been doing pretty good. I have another question. I had put the Asus Router App on my phone. I was at my daughter's yesterday and wanted to show someone info on the router. So I opened the App, but it said it could not pull anything. Apparently only useful ...

Qui-Gon John

I found a WiFi Analyzer, but didn't see anywhere to see the 2.4Ghz channels. I set my Router to 11 and will test a little later.
UPDATE: Just copied a movie over to laptop and used my mouse while it was copying, and it worked fine. Thanks for the advice!

Qui-Gon John

So would turning the mouse off/on while a transfer is in progress do it? Or would pulling/then re-inserting the little USB transceiver for the mouse do it? The file transfer is using 2.4ghz (between the Asus & wife's laptop...my PC is hard-wired Ethernet).

UPDATE: Well I tried both things at once ...

Qui-Gon John

So I have noticed another problem. Noticed a couple days ago, just writing it up now. So I often transfer video files between my PC (a Lenovo Tower) and my wife's Dell Laptop. Since I changed the router, whenever I do this, while the transfer is going on, on both computers, the mouse is almost ...

Qui-Gon John

Thanks again Philip. So I did set the 20Mhz, as you said. I also unchecked the tick box for 5G that said "Enable 160 Mhz". As to disabling the older standards, I looked thru the manual and couldn't find anything . I just emailed Asus Tech Support. I finally found the DIsable 11b . It was a Check Box ...

Qui-Gon John

Thanks Philip, I am working thru these settings. Where can I find "disable 11b"? You really recommend setting both channel bandwidths to just 20 Mhz? I don't understand that a lot, but it seems doing so (from the default of 20Mhz/40Mhz (2.4), likewise on 5, would be limiting and possibly slow things ...

Qui-Gon John

OK, so I just connected the new AX88U Pro. Couple of questions.

1. In the setup it had me enter the SSID & WiFi password. There was an option to "separate 2.4g & 5g". I did not do that, hoping that it will just use whichever is better for a connecting device. Plus all my other devices just had my ...

Qui-Gon John

Does this article have anything that might work?

https://answers.microsoft.com/en-us/msteams/forum/all/the-new-windows-11-update-now-places-massive-ads/dba680c9-14b4-4a60-9668-a4146aee9075

Thanks, I had done some of this. But the next time I help this friend I will go thru each and every one ...

Qui-Gon John

Hi Philip. So I have looked thru Installed Programs and took off anything suspicious. One I took off, just because I didn't think it was needed was HP One Agent. Somehow it came back. Now at one point I had to do a SysRestore (so it is possible that brought this one back...his Recycle Bin was ...

Qui-Gon John

So I have been helping someone with a new laptop. It has Windows 11 and he keeps getting these ads that come up. I am working remotely so I cannot be sure, but it looks like the ads are launching and showing in Edge. He has Firefox and it is set as the default browser. I have done many things to try ...

Qui-Gon John

I decided to go with the RT-AX88U Pro. It's about $160 more than I could have gotten the AX1800 for, but the supposedly much higher WiFi speed, as well as the fact that it hasn't even been out a year, pushed me to splurge. Supposed to arrive tomorrow. Current plan is to install it Thursday. I'll ...

Qui-Gon John

Thanks again Philip. So I am thinking about what you said, that I probably don't need 6E. I also came across some bad info on things Netflix has been doing, (removing features, etc.) Read a bunch of reviews and such on Dong Knows Tech. So I think I will stay away from Netgear (even though it's the ...

Qui-Gon John

RT-AX88U seems to be a good option, thanks for information :)

It might just be how Amazon is listing them, But the RT-AX88U shows Wi-Fi 6 (not 6E). The RT-AX86U came up as 6E, but when I choose Router & WIreless Router that changed to just 6. Still would like to know thoughts on the Netgear I ...

Qui-Gon John

Hey Philip, what do you think of this Netgear WiFi 6E I found on Netflix, compared to those 2 Asus.

https://www.amazon.com/NETGEAR-Nighthawk-Tri-Band-Wireless-8-Streams/dp/B0BVKSJTGP/?_encoding=UTF8&pd_rd_w=Aigfu&content-id=amzn1.sym.3c3990c3-513c-4686-8d92-a42b4095cecb%3Aamzn1.symc.8b620bc3-61d8 ...

Qui-Gon John

Philip, thanks, I will check those out, as well as some of the Netgear Wi-Fi 6E's as well. One of the installers for my new ISP service, was suggesting getting an Eero. He said, start with the main one (base), I may not need any other, as my router location is pretty central to my house. What's your ...

Qui-Gon John

So I have been using, for many years now, a Netgear N300 with External Antenna (WNR1500). I am about to get a new ISP (Open Infra Fiber), coming off Spectrum Cable Internet. After I get the ISP side swapped and my current router up and running, I am thinking of upgrading. I looked into the initial ...

Qui-Gon John

Been trying to get help after many Google searches, but no luck.

We have a black screen issue with our Wii. It turns on, I press "A" on the initial screen. I get the full Wii Menu. But if I click on the disc icon (Wii Sports for example) OR if I click on Mii Channel, the next screen comes up (with ...

Qui-Gon John

So I have been helping someone remotely who has Windows 10. He is getting "ads" from Bing & Microsoft when he opens Firefox and/or Google Chrome. Whenever I help him remotely I never see these. They look something like what is shown in the below link. I've done a bunch of cleanups but he says it ...

Qui-Gon John

Maybe, at least could explain when I copied the whole tree out there. Not so sure that should affected the zipped version though. It ought to appear to their server as just one 6mb file.

Qui-Gon John

Hopefully, thanks all.

Qui-Gon John

What is really odd is, once I had the full folder structure (KMSPICO and it's subs), on Onedrive, in my STUFF folder: strange it would not accept d/l when I just click on that and then click DOWNLOAD. But when I double click to open that folder (out on Onedrive), then select all the folders and ...

Qui-Gon John

There are quite a lot of files, 459 files and 64 folders.

Qui-Gon John

Wow, I was surprised, but it is doing the same thing. It let me copy the folder and all it's contents to OneDrive. When I click download, NOTHING HAPPENS.

UPDATE: on the first try of this, I tried to DOWNLOAD the folder KMSPICO in my STUFF folder and it didn't work. Then I clicked on KMSPICO and ...

Qui-Gon John

That'll be my next test.

Qui-Gon John

So the zip file with the KMSPICO folder structure is 5.699MB. I just uploaded it to a new folder I created and names STUFF. Upload went fine. Now still logged in to MY Onedrive, I try to D/L it and the same thing happens, I click DOWNLOAD and nothing, no error message, doesn't come up and say ...

Qui-Gon John

Well one of the ones that works is 629MB, yet the one that won't work is about 16mb.

Yes one of the problem ones was the full folder structure for C:\Program Files\KMSPICO (just the KMSPICO and it's subs). The other was the KMSPICO installer file, zipped. I think the strangest part is the fact it ...

Qui-Gon John

So I use Onedrive to put files onto my Onedrive, then log into my account on a computer I am helping someone with and download that file so I can use it. I go on my browser, Firefox, login to Hotmail, then choose the app chooser and change to Onedrive. I UPLOAD whatever file I'm needing. Then I work ...

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