Incredibly slow download speeds all of a sudden

General discussion related to Cable Modems, DSL, Wireless, Fiber, Mobile Networks, Wireless ISPs, Satellite, or any other type of high-speed Internet connection, general issues and questions here. Review and discuss ISPs as well (AT&T / SBC, BellSouth, Bright House, CableOne, Charter, Comcast, Covad, Cox, Cablevision / Optimum Online, TMobile, Verizon FIOS, Shaw, Telus, Starlink, etc.)
Post Reply
ksmith007
New Member
Posts: 2
Joined: Sat Jan 23, 2010 4:56 am

Incredibly slow download speeds all of a sudden

Post by ksmith007 »

I'm using a 2wire modem/router and until a couple days ago I was getting pretty fast download speeds. Now it takes me over a minute to download a 4mb file. I know the problem has to be with my isp and not my computers because I haven't really done anything different and the slow speed is effecting both my computers that share the same connection.



I called up my Isp today which is at&t and they said they would be sending someone out today,but I'd like to be able to fix it before they come.

I've tried unplugging/plugging my modem for 20 seconds and that hasn't help,I've tried changing channels and increasing power. Nothing I've tried has worked.
ksmith007
New Member
Posts: 2
Joined: Sat Jan 23, 2010 4:56 am

Post by ksmith007 »

The at@t technician came out and gave me a new modem,free of charge. So problem fixed.

At&t has the best customer support I've experienced out of all my other Isp's



.....especially Comcast.
Post Reply