My ISP=100% loss, how can i fix?

ruwend · Post by **ruwend** » Wed Jul 24, 2002 2:17 pm

my ISP is through ameritech...
when i ping em' through run, command i get 75%-100% loss
ping http://www.speedguide.com = 0% loss
ping http://www.ameritech.com = 100%loss
how can i fix this, or is this a problem through my ISP??

DSL
ameritech
winxp
P4 1.6GHz
128ram

Lobo · Post by **Lobo** » Wed Jul 24, 2002 4:38 pm

Call ISP

mccoffee · Post by **mccoffee** » Wed Jul 24, 2002 5:26 pm

get new isp

joecool169 · Post by **joecool169** » Thu Jul 25, 2002 11:02 pm

It may be there crappy website, lol

Try pinging your mail server or your default gateway, or DNS server and see what you get

CaptainSpeleo · Post by **CaptainSpeleo** » Fri Jul 26, 2002 4:03 am

When you ping your ISP, is it the only place that you're getting 100% packet loss?

Frank's Windows 95/98 Tips

HenryHand1 · Post by **HenryHand1** » Fri Jul 26, 2002 7:00 pm

err... the site is reporting 100% losses because their server does not allow pings.

Try pinging http://www.optonline.com instead

In dos, you would type "Ping http://www.optonline.com -l 1460 -n 20" minus the quotes, ofcourse.

Lobo · Post by **Lobo** » Fri Jul 26, 2002 7:03 pm

He's probably right above

ruwend · Post by **ruwend** » Sat Jul 27, 2002 3:13 am

Yes "ping http://www.ameritech.com"
is the only site that i basically get 100% loss
everywhere else i get 0% loss
once in a great while i might 75% loss from ameritech but still thats not good

do you think just because their website sucks, that makes my ISP suck?

is that a problem that their server doesn't allow ping's?

i tried pinging [url]http://www.optonline.com,[/url] and got 0% loss

ameritech advertised 768 kbps / 128 kbps
and i'm only getting about 325 kbps / 109 kbps
same for the other computers
thats terrible

i have a linksys router connected to 3 other computers, is that going to affect my speed not to increase at all?

my dad contacted my ISP and they told him that we're really only going to get about 380 kbps down max and 128 kbps up max. what should i ask them to do to change the things i want?
tell them the situation about the pinging..err what?

any advise, i'd appriciate

UnitedWeStand · Post by **UnitedWeStand** » Sat Jul 27, 2002 9:03 am

Originally posted by ruwend
my ISP is through ameritech...
when i ping em' through run, command i get 75%-100% loss
ping http://www.speedguide.com = 0% loss
ping http://www.ameritech.com = 100%loss
how can i fix this, or is this a problem through my ISP??

DSL
ameritech
winxp
P4 1.6GHz
128ram

connect to internet
go to command prompt by clicking start>run>cmd hit enter...
/type ping ameritech.net
looks like this c:\Windows>ping ameritech.net

note that this may still show loss but you can try it a few times..

its ameritech.net not ameritech.com

sorry for the embarrasement.

Lobo · Post by **Lobo** » Sat Jul 27, 2002 10:08 am

I would change ISP's if that is all the speed you can get

ruwend · Post by **ruwend** » Sat Jul 27, 2002 7:10 pm

unitedwestand,
after typing "ping ameritech.net" about 10 times
i got 0% loss, i guess i was confused about how ameritech's site is [url]http://www.ameritech.com,[/url] but the service is ameritech.net.
so does that make my ISP ok then?

Lobo · Post by **Lobo** » Sat Jul 27, 2002 7:12 pm

Yes, address is right

ruwend · Post by **ruwend** » Sat Jul 27, 2002 7:29 pm

i've done basically everything that i can think of to try to tweak mt crap...i dont know what else to do

DSL
Ameritech
WinXP
P4 1.6GHz
128ram
linksys router
advertied speed : 768kbps down, 128 kbps up
------------------
TCP properties for IP = XXXXXXXXXXX
Browser/OS = Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Note: Read the FAQ if the above is not your IP address.

TCP options string = 020405ac01010402

MTU = 1492
MTU is optimized for PPoE DSL broadband. If not, consider raising MTU to 1500 for optimal throughput.

MSS = 1452
Maximum useful data in each packet = 1452, which equals MSS.
MSS is optimized for PPPoE DSL broadband. If not, consider raising MTU to 1500 for maximum throughput.

Default Receive Window (RWIN) = 18876
RWIN Scaling (RFC1323) = 0 bits
Unscaled Receive Window = 18876
RWIN is a multiple of MSS
Other values for RWIN that might work well with your current MTU/MSS:
511104 (MSS x 44 * scale factor of 8)
255552 (MSS x 44 * scale factor of 4)
127776 (MSS x 44 * scale factor of 2)
63888 (MSS x 44)

bandwidth * delay product:
Your RcvWindow limits you to: 755.04 kbps (94.38 KBytes/s) @ 200ms
Your RcvWindow limits you to: 302.016 kbps (37.752 KBytes/s) @ 500ms
Consider increasing your RWIN value to optimize TCP/IP for broadband.

MTU Discovery (RFC1191) = ON

Time to live left = 51 hops
TTL value is ok.

Timestamps (RFC1323) = OFF

Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349)= 00000000
--------------------------
AVERAGE SPEED:
Your download speed : 322790 bps, or 322 kbps.
A 39.4 KB/sec transfer rate.
Your upload speed : 109409 bps, or 109 kbps.

Lobo · Post by **Lobo** » Sat Jul 27, 2002 7:34 pm

How many speed patches do you have installed and did you uninstall old ones before you tried another

ruwend · Post by **ruwend** » Sat Jul 27, 2002 7:39 pm

the only things i downloaded onto this computer is TCP Optimizer, DrTCP (but then deleted) and also downloaded sguide_tweak_2k (and installed).
then from there i changed settings etc but still no dofference.
i also downloaded sguide_webtweak_2k(but didn't install because i'm hesitant about it and dont know how to make a back up for my registry)

Lobo · Post by **Lobo** » Sat Jul 27, 2002 7:43 pm

Backing up registry in XP does no good , it's not like 9x systems, you need to create restore point and then turn system restore off, see help thread below for how

Lobo · Post by **Lobo** » Sat Jul 27, 2002 8:07 pm

Piranha, can you help this PPPoE man fly

Lobo · Post by **Lobo** » Sat Jul 27, 2002 8:13 pm

Unless you have lottttttttttttttts of RAM, you have to turn system restore off or no speed

ruwend · Post by **ruwend** » Sat Jul 27, 2002 11:26 pm

as far as i know i dont have PPPoE cause everytime i turn on my computer, its automatically connected.

i have 256MB RAM

Lobo · Post by **Lobo** » Sat Jul 27, 2002 11:33 pm

You have PPPoE, MTU is 1492, do you have system restore on?

ruwend · Post by **ruwend** » Sat Jul 27, 2002 11:39 pm

no, i just turned it off

ruwend · Post by **ruwend** » Sat Jul 27, 2002 11:40 pm

everyones has been telling me that i dont have PPPoE

Lobo · Post by **Lobo** » Sat Jul 27, 2002 11:45 pm

OK, bring Optimizer up, at top put dot in DSL, not DSL PPPoE, reboot, take analyer test and post results:

Please click in my signature where it says Test tweak here, then:
At top where it says edit click and select, Select all,
Then go back to same edit button at top, click and select copy.
Come back to Speed Guide, same thread you were on, in post reply box, with cursor blinking at begining of box go to top, edit, click, select paste, click, this will put information in box. Please X out your IP address, Thank you.

ruwend · Post by **ruwend** » Sat Jul 27, 2002 11:52 pm

Results:

TCP properties for IP = XXXXXXXXXXXX
Browser/OS = Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Note: Read the FAQ if the above is not your IP address.

TCP options string = 020405ac01010402

MTU = 1492
MTU is optimized for PPoE DSL broadband. If not, consider raising MTU to 1500 for optimal throughput.

MSS = 1452
Maximum useful data in each packet = 1452, which equals MSS.
MSS is optimized for PPPoE DSL broadband. If not, consider raising MTU to 1500 for maximum throughput.

Default Receive Window (RWIN) = 18876
RWIN Scaling (RFC1323) = 0 bits
Unscaled Receive Window = 18876
RWIN is a multiple of MSS
Other values for RWIN that might work well with your current MTU/MSS:
511104 (MSS x 44 * scale factor of 8)
255552 (MSS x 44 * scale factor of 4)
127776 (MSS x 44 * scale factor of 2)
63888 (MSS x 44)

bandwidth * delay product:
Your RcvWindow limits you to: 755.04 kbps (94.38 KBytes/s) @ 200ms
Your RcvWindow limits you to: 302.016 kbps (37.752 KBytes/s) @ 500ms
Consider increasing your RWIN value to optimize TCP/IP for broadband.

MTU Discovery (RFC1191) = ON

Time to live left = 51 hops
TTL value is ok.

Timestamps (RFC1323) = OFF

Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349)= 00000000

Lobo · Post by **Lobo** » Sat Jul 27, 2002 11:54 pm

If your not on PPPoE MTU should be 1500, select custom settings on Optimizer, enter 1 at a time these numbers and take a speedtest in help thread below, 51100 or 64240, select fastest number, don't forget to apply changes in Optimizer

Lobo · Post by **Lobo** » Sat Jul 27, 2002 11:55 pm

Is that before or after you selected DSL

Lobo · Post by **Lobo** » Sat Jul 27, 2002 11:59 pm

Hello, it's past my sweepytime, lol

Lobo · Post by **Lobo** » Sun Jul 28, 2002 12:01 am

Mccoffee and Piranha, Yawn, ya'll help please

ruwend · Post by **ruwend** » Sun Jul 28, 2002 12:03 am

after i selected DSL

also when i change the MTU to 1500, it won't change when i do the tweak test..this is the last change i did just 2 seconds ago

TCP properties for IP = XXXXXXXXX
Browser/OS = Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Note: Read the FAQ if the above is not your IP address.

TCP options string = 020405ac01010402

MTU = 1492
MTU is optimized for PPoE DSL broadband. If not, consider raising MTU to 1500 for optimal throughput.

MSS = 1452
Maximum useful data in each packet = 1452, which equals MSS.
MSS is optimized for PPPoE DSL broadband. If not, consider raising MTU to 1500 for maximum throughput.

Default Receive Window (RWIN) = 64240
RWIN Scaling (RFC1323) = 0 bits
Unscaled Receive Window = 64240
For optimum performance, consider changing RWIN to a multiple of MSS.
Other values for RWIN that might work well with your current MTU/MSS:
511104 (MSS x 44 * scale factor of 8)
255552 (MSS x 44 * scale factor of 4)
127776 (MSS x 44 * scale factor of 2)
63888 (MSS x 44)

bandwidth * delay product:
Your RcvWindow limits you to: 2569.6 kbps (321.2 KBytes/s) @ 200ms
Your RcvWindow limits you to: 1027.84 kbps (128.48 KBytes/s) @ 500ms

MTU Discovery (RFC1191) = ON

Time to live left = 51 hops
TTL value is ok.

Timestamps (RFC1323) = OFF

Selective Acknowledgements (RFC2018) = ON

IP type of service field (RFC1349)= 00000000

Lobo · Post by **Lobo** » Sun Jul 28, 2002 12:06 am

Have you called ISP to see if you are on PPPoE, try 31944 or 63888 in Tcp Recieve Window

Lobo · Post by **Lobo** » Sun Jul 28, 2002 12:08 am

51100 and 64240 are for MTU of 1500 not 1492 PPPoE

ruwend · Post by **ruwend** » Sun Jul 28, 2002 12:09 am

nope i havent called, where do you get all these numbers from?

ruwend · Post by **ruwend** » Sun Jul 28, 2002 12:11 am

when ever i try to chenge the MTU from 1492 to 1500, after i reboot, i check my test results and its still set at 1492, my MTU wont's change, funkdat

Lobo · Post by **Lobo** » Sun Jul 28, 2002 12:15 am

Your ISP is PPPoE, MTU 1492

http://www.pcworld.com/features/article ... g,7,00.asp

Get number from there web site

SG Broadband Community

My ISP=100% loss, how can i fix?

My ISP=100% loss, how can i fix?

Website is not pingable.

Re: My ISP=100% loss, how can i fix?

unitedwestand