XP system restore if you can't get into XP ??

Grimson · Post by **Grimson** » Sat Aug 30, 2003 5:20 pm

Can it be done ?? I can't get into safemode or anything.

Thanks.

Sorry this isn't in the software forum but it's kinda urgent.

Unholy · Post by **Unholy** » Sat Aug 30, 2003 5:21 pm

Try pressing F10.

Norm · Post by **Norm** » Sat Aug 30, 2003 5:26 pm

http://www.windows2000faq.com/Articles/ ... leID=25449

Grimson · Post by **Grimson** » Sat Aug 30, 2003 5:31 pm

I try to get into safemode and it hangs on one file. I try to get into windows last known good config and it ahngs on a black screen after the windows screen.

Norm · Post by **Norm** » Sat Aug 30, 2003 5:35 pm

What file does it hang on?

We don't read minds. Give tons of info for best help.

Thanks

Grimson · Post by **Grimson** » Sat Aug 30, 2003 5:52 pm

But Norm, I thought you were the greatest man alive. Why can't you read minds ??

mup.sys is the filename.

Thanks norm.

Humboldt · Post by **Humboldt** » Sat Aug 30, 2003 5:55 pm

Hi Norm

Norm · Post by **Norm** » Sat Aug 30, 2003 6:00 pm

Originally posted by KeiferDuck
But Norm, I thought you were the greatest man alive. Why can't you read minds ??

mup.sys is the filename.

Thanks norm.

That's not what I call "tons" of info, but I'll try.

Boot to recovery console (on CD, or hopefully you took advice and installed it as a boot option)

type:
disable mup.sys
and reboot.

Norm · Post by **Norm** » Sat Aug 30, 2003 6:06 pm

After searching about mup.sys, it seems to be a USB problem, or a USB device having a problem.

If you can disconnect any/all USB devices it may help you boot to windows.

mnosteele52 · Post by **mnosteele52** » Sat Aug 30, 2003 6:10 pm

Try using the Recovery Console or just repair XP.

Norm · Post by **Norm** » Sat Aug 30, 2003 6:14 pm

https://www.microsoft.com/technet/treev ... e_cmds.asp

A list of the Recovery Console Commands, and syntax.

Good luck.

Grimson · Post by **Grimson** » Sat Aug 30, 2003 6:21 pm

Norm you are the greatest.

Norm · Post by **Norm** » Sat Aug 30, 2003 6:22 pm

Originally posted by KeiferDuck
Norm you are the greatest.

My wife's a liar then

Does this mean your problem is fixed?

Grimson · Post by **Grimson** » Sat Aug 30, 2003 6:26 pm

Originally posted by Norm
My wife's a liar then

Does this mean your problem is fixed?

not fixed yet, I'm kinda trying to do this and attend a birthday party at the same time.

Sorry for not giving you more info, but I don't have anymore info. It's this ladies laptop and I don't have any disks with me, I'll have to work on it more when I get home.

Thanks again

Norm · Post by **Norm** » Sat Aug 30, 2003 6:30 pm

Good luck.

Others with this mup.sys hang at boot found it to be thier USB mouse, or another USB device malfunctioning.

Sometimes disabling mup.sys worked, and kept working even after re-enabling it after a reboot.
Hope it works for you.

Possibly, as mnosteele suggested, a repair of XP may be another option.

Grimson · Post by **Grimson** » Sat Aug 30, 2003 9:03 pm

Ok, for some reason it's not booting to the xp disk. How can I get to the recovery console now ??

Mark · Post by **Mark** » Sat Aug 30, 2003 9:04 pm

Originally posted by KeiferDuck
Ok, for some reason it's not booting to the xp disk. How can I get to the recovery console now ??

is the bios set to boot from cd-rom as first device ?

Grimson · Post by **Grimson** » Sat Aug 30, 2003 9:09 pm

Grimson · Post by **Grimson** » Sat Aug 30, 2003 9:24 pm

will the boot disks work if I d/l them from M$ ?? Will those allow me to get to the recovery console ??

Grimson · Post by **Grimson** » Sat Aug 30, 2003 9:51 pm

Ok, I got the mup service disabled and now it hangs on viaagp.sys when starting up in safemode.

Norm I need more help please.

Norm · Post by **Norm** » Sat Aug 30, 2003 9:56 pm

Sounds to me you're in over your head. If you're fixing this ladies PC in order to get in her pants, try another line

The bootdisks should get you to the recov console, but I believe you'll need the CD in as well.

It isn't a USB CDRom/DVD is it? or an external drive?

Norm · Post by **Norm** » Sat Aug 30, 2003 9:59 pm

Originally posted by KeiferDuck
Ok, I got the mup service disabled and now it hangs on viaagp.sys when starting up in safemode.

Norm I need more help please.

Just saw this post....

That's the video driver, as far as I know. Disable it too from recov console. You will only have low res, but may get to windows to make repairs a bit easier.

What did this lady do just before the problem started?

Grimson · Post by **Grimson** » Sat Aug 30, 2003 10:08 pm

She doesn't know.

All I want to do is get into xp and setup file sharing and burn her stuff off.

Norm · Post by **Norm** » Sat Aug 30, 2003 10:08 pm

Just keep disabling any service or device that impedes the boot to "safe mode with command prompt" like my first post's link states.

Then use the link in my first post to do a restore once windows (command line) is available. Just follow instructions on that link.

Grimson · Post by **Grimson** » Sat Aug 30, 2003 10:10 pm

ok, thanks norm.

She is cute btw.

Norm · Post by **Norm** » Sat Aug 30, 2003 10:14 pm

Originally posted by KeiferDuck
She is cute btw.

Good Luck

mnosteele52 · Post by **mnosteele52** » Sat Aug 30, 2003 10:33 pm

KeiferDuck did you by chance just try updating your Via chipset drivers to version 4.49 and this happen?

Grimson · Post by **Grimson** » Sun Aug 31, 2003 1:17 am

She can't tell me what she did.

but she's cute.

Grimson · Post by **Grimson** » Sun Aug 31, 2003 1:26 pm

more help please.

A disabled service is still making it hang(fastfat.sys, was already diabled). Ideas ??

Any other ideas so I can get the info she wants off of this piece of crap ?? I'm grasping at straws and getting tired of this thing.

thnaks.

Norm · Post by **Norm** » Sun Aug 31, 2003 1:38 pm

Get a pmcia to ide converter (they're cheap, ($20 bucks tops). Take her HD out, and slave it to another PC running nt/2k or xp. Copy to another HD, or CD (If the file system is FAT32, a 9x PC will do)

Or you can use the XP boot disks, and CD to do a repair (or reinstall) of XP. You may not be able to run any of her installed programs, but will be able to get her data.

Grimson · Post by **Grimson** » Sun Aug 31, 2003 1:42 pm

The repair/reinstall only overwrites the windows folder ??

Norm · Post by **Norm** » Sun Aug 31, 2003 1:55 pm

Originally posted by KeiferDuck
The repair/reinstall only overwrites the windows folder ??

You know what, I'm not sure. It may over write the users, and thier Docs, I don't know.

Get a converter, be safe. Unless someone else knows for certain.

Grimson · Post by **Grimson** » Sun Aug 31, 2003 2:00 pm

yeah, M$ says if it's an OEM install it will overwrite users.

I haven't been able to find a converter at any local stores websites.

Thanks for the help norm.

Norm · Post by **Norm** » Sun Aug 31, 2003 2:04 pm

Why people don't make backups of important data is beyond me.

XP pisses me off, so does the limited recov console. There isn't even a command to rename a dir.

Hey, if it's a FAT32 filing system (and some OEM installs are) you can use a 98 boot disk and rename dirs, or move her data to a new dir before the repair.

Grimson · Post by **Grimson** » Sun Aug 31, 2003 2:07 pm

edit: Ok, it's not an OEM install and she's pretty sure it's fat32.

*Crosses fingers* here goes the reinstall.

Norm · Post by **Norm** » Sun Aug 31, 2003 2:10 pm

Just boot into a 98 boot disk, and if you can see C: drive, it's FAT32

You do know basic Dos do you not?

Grimson · Post by **Grimson** » Sun Aug 31, 2003 2:12 pm

Originally posted by Norm
Just boot into a 98 boot disk, and if you can see C: drive, it's FAT32

You do know basic Dos do you not?

Dos is dead !! I thought I told you this.

Norm · Post by **Norm** » Sun Aug 31, 2003 2:14 pm

Originally posted by KeiferDuck
Dos is dead !! I thought I told you this.

I also told you Dos is forever, and without it, you're F****d

Grimson · Post by **Grimson** » Sun Aug 31, 2003 2:16 pm

So I'm going to reinstall it, couldn't I just install it to a new folder. I'm a newb, ignore the postcount.

Norm · Post by **Norm** » Sun Aug 31, 2003 2:25 pm

Originally posted by KeiferDuck
So I'm going to reinstall it, couldn't I just install it to a new folder. I'm a newb, ignore the postcount.

You could do that, but remember, the Documents and Settings dir isn't in the windows dir. Try renaming the Docs and settings folder in Dos (98 boot disk) first to be safe as possible.

If you can see C: from a 98 bootdisk type:
ren c:\docume~1 Olddocs

Then do the reinstall.