directx 9 help

Phat · Post by **Phat** » Mon Dec 23, 2002 9:51 am

can someone plz tell me how to install directx 9, without getting software error. the error says the software you are installing has not passed windows logo testing to verify its compatibility with windows xp, this software will not be installed, contact your system administrator. after i hit ok it then says directx did not copy a required file. so what do i do about this? thanks in advance...

SICMF · Post by **SICMF** » Mon Dec 23, 2002 9:56 am

Did or do you have a older copy of DX9 installed?

Phat · Post by **Phat** » Mon Dec 23, 2002 9:57 am

i think so, what should i do? actually i did a search for directx9 only thing that comes up is the file i just downloaded.

SICMF · Post by **SICMF** » Mon Dec 23, 2002 10:05 am

Originally posted by Phat
i think so, what should i do? actually i did a search for directx9 only thing that comes up is the file i just downloaded.

If it was DX9, before the RC1, then the only way to uninstall is syetme restore, to date prior to the install of the DX9, Or a reformat. If it is RC1 of later there is a uninstaller. I will find the link.

A reformat is the best thing to do, I had a simialr prob, I just reformated and install DX( and then my Vid drivers, everything is flawless now.

Phat · Post by **Phat** » Mon Dec 23, 2002 10:15 am

so what i do if i dont have a previous one installed? i have directx 8.. i really want to avoid reformatting

SICMF · Post by **SICMF** » Mon Dec 23, 2002 10:23 am

I would say, Put your XP disk in and exit any autorun BS, Then go to Start/Run sfc /scannow. Afetr that is done try to install DX8.1 first. After that try to install DX9. Give that a shot. Also if you run Spybot for spyware, run that and remove any thing to do with MS Direct Draw and that sort of thing.

Joe · Post by **Joe** » Mon Dec 23, 2002 9:43 pm

Download this...

http://download.microsoft.com/download/ ... bsetup.exe

You will most likely need an administrative account to install it so if you are not the owner of the comp just ask the owner to do it.

lansens · Post by **lansens** » Wed Dec 25, 2002 4:08 pm

I had the same problem with Catalysts drivers for a Radeon 8500. It was the strangest thing. I ended up with a fresh format.

Phat · Post by **Phat** » Sun Dec 29, 2002 12:28 pm

thanks guys.. i just formatted every thing is all better now.

Brent · Post by **Brent** » Sun Dec 29, 2002 4:12 pm

i was able to upgrade to the whql dx9 with no problems with already having an rc dx9 installed... it just went through and did it