SG Broadband Community

for about the last 5 days it takes forever to open a group and then the same for a particular post. Nothing on this end has changed. I'm connected to a T-1 too! When I mean forever I mean about 1 1/2 minutes. I saw that you were changing servers several days ago. Am I missing something?

It should be fast... Do some traceroutes, where are you located ? Are any components/images missing when the page loads ?

You need to provide us with more information to be able to troubleshoot it.

Im having the same problems nothing is missing from the pages it doesnt matter if im on cable at home or the t-1 lines at school.

can you guys post or email me traceroutes from you to forums.speedguide.net ?

I would be happy to if you tell me how

1. Start DOS Prompt ( Go to START>Programs>MS Dos Prompt )
2. type: tracert forums.speedguide.net
3. Highlight the entire results and choose Copy from the menu on top.
4. Right-click and paste it in the text area where you type replies.

Microsoft Windows 2000 [Version 5.00.2195]
(C) Copyright 1985-2000 Microsoft Corp.

C:\>tracert forums.speedguide.net

Tracing route to forums.speedguide.net 161.58.189.82]over a maximum of 30 hops:

1 10 ms 10 ms 10 ms 10.113.75.1
2 10 ms 10 ms 10 ms bb1-ge4-0.rdc2.tx.home.net [24.4.48.1]
3 10 ms 10 ms 10 ms c1-pos11-0.dllstx1.home.net [24.7.74.69]
4 10 ms 10 ms 10 ms 24.7.70.98
5 30 ms 40 ms 30 ms p4-2-0.r00.dllstx01.us.bb.verio.net [129.250.3.73]
6 50 ms 50 ms 50 ms p4-1-2-0.r00.stngva01.us.bb.verio.net [129.250.4.26]
7 50 ms 50 ms 61 ms ge-4-1.c00.stngva01.us.ah.vwh.net [129.250.27.184]
8 50 ms 50 ms 50 ms 161.58.156.173
9 50 ms 50 ms 50 ms 161.58.189.82

Trace complete.

i'm loving my new cable here, look how stable that is, and this is during peak usage time!

docsis rules

1 151 ms 96 ms 82 ms 10.252.90.1
2 151 ms 55 ms 55 ms cpe-24-221-37-1.az.sprintbbd.net [24.221.37.1]
3 41 ms 123 ms 124 ms 10.254.3.5
4 42 ms 83 ms 68 ms host-217.genuity.net [207.240.103.217]
5 42 ms 55 ms 68 ms vlan51.phxcolo-isw03-rc1.bbnplanet.net [207.240.
2.117]
6 27 ms 69 ms * gigabitethernet4-0.phxcolo-dbe1.bbnplanet.net [1
28.11.199.73]
7 138 ms 343 ms 138 ms p2-0.phnyaz2-cr2.bbnplanet.net [4.24.9.105]
8 68 ms 83 ms 68 ms p1-1.phnxaz1-cr1.bbnplanet.net [4.24.253.1]
9 123 ms 83 ms 82 ms p6-1.lsanca1-br2.bbnplanet.net [4.24.33.65]
10 41 ms 55 ms 82 ms p6-0.lsanca2-br2.bbnplanet.net [4.24.5.53]
11 42 ms 54 ms 69 ms p15-0.lsanca2-br1.bbnplanet.net [4.24.5.45]
12 69 ms 96 ms 68 ms p1-0.lsanca1-cr10.bbnplanet.net [4.24.5.129]
13 55 ms * 69 ms p1-1.xlsanca8-verio.bbnplanet.net [4.24.118.22]

14 96 ms 41 ms 68 ms p4-5-0.r00.snjsca03.us.bb.verio.net [129.250.2.2
5]
15 69 ms 55 ms 69 ms p4-0-3.r05.plalca01.us.bb.verio.net [129.250.2.7
3]
16 151 ms 165 ms 137 ms p4-0-2.r00.mclnva02.us.bb.verio.net [129.250.2.2
46]
17 151 ms 165 ms 165 ms p4-2-1-0.r01.mclnva02.us.bb.verio.net [129.250.2
.250]
18 165 ms 165 ms 137 ms p16-7-0-0.r00.stngva01.us.bb.verio.net [129.250.
3.158]
19 164 ms 138 ms 164 ms ge-4-1.c00.stngva01.us.ah.vwh.net [129.250.27.18
4]
20 151 ms 165 ms 151 ms 161.58.156.173
21 151 ms 165 ms 151 ms 161.58.189.82

Yes Brent, Docsis does rule

C:\>tracert forums.speedguide.net

Tracing route to forums.speedguide.net [161.58.189.82]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms SERVER [192.168.0.1]
2 <10 ms 11 ms 10 ms 10.1.0.1
3 <10 ms 10 ms 10 ms 24.29.97.129
4 <10 ms 10 ms 10 ms acr2-serial3-1-0-0.NewYorknyr.cw.net [206.24.193.149]
5 30 ms 10 ms 10 ms acr1-loopback.NewYorknyr.cw.net [206.24.194.61]
6 10 ms <10 ms 10 ms p1-1-0-0.r00.nycmny01.us.bb.verio.net [129.250.9.157]
7 10 ms 10 ms <10 ms p4-6-3-0.r00.nycmny06.us.bb.verio.net [129.250.4.50]
8 20 ms 10 ms 10 ms p4-0-1.r01.phlapa01.us.bb.verio.net [129.250.3.125]
9 10 ms 10 ms 10 ms p4-1-0-0.r00.phlapa01.us.bb.verio.net [129.250.3.153]
10 10 ms 20 ms 10 ms p4-6-0-0.r00.stngva01.us.bb.verio.net [129.250.3.105]
11 10 ms 10 ms 20 ms ge-4-1.c00.stngva01.us.ah.vwh.net [129.250.27.184]
12 10 ms 20 ms 10 ms 161.58.156.173
13 10 ms 20 ms 10 ms 161.58.189.82 [161.58.189.82]

I will run it for you later tonight once work settles down.

Philip, there has been a couple of times earlier this afternoon, when the pages wouldn't load much less images. I pinged the IP and was getting 310ms and higher, this only ran in spurts, so I can't really say what was going on at the time. Here is a recent (8:35 p.m. EDT) run.

Tracing route to forums.speedguide.net [161.58.189.82]
over a maximum of 30 hops:

1 8 ms 12 ms 8 ms 10.xxx.xxx.xx
2 17 ms 8 ms 32 ms pos6-3.ncntoh-rtr1.neo.rr.com [24.164.96.193]
3 12 ms 9 ms 9 ms srp1-0.polkoh-rtr2.neo.rr.com [24.164.96.104]
4 14 ms 10 ms 10 ms srp0-0.mnfdoh3-rtr1.neo.rr.com [24.164.96.70]
5 12 ms 14 ms 36 ms pos1-0.mtvnoh1-rtr1.columbus.rr.com [24.95.81.12
5]
6 14 ms 13 ms 12 ms srp6-0.clmboh1-rtr3.columbus.rr.com [24.95.81.21
9]
7 16 ms 15 ms 15 ms acr1-serial2-1-0-0.Cleveland.cw.net [208.172.211
.129]
8 30 ms 28 ms 37 ms acr1-loopback.NewYorknyr.cw.net [206.24.194.61]

9 28 ms 27 ms 27 ms p1-1-0-0.r00.nycmny01.us.bb.verio.net [129.250.9
.157]
10 43 ms 33 ms 34 ms p4-6-3-0.r00.nycmny06.us.bb.verio.net [129.250.4
.50]
11 37 ms 36 ms 41 ms p4-0-1.r01.phlapa01.us.bb.verio.net [129.250.3.1
25]
12 46 ms 37 ms 36 ms p4-1-0-0.r00.phlapa01.us.bb.verio.net [129.250.3
.153]
13 43 ms 34 ms 34 ms p4-6-0-0.r00.stngva01.us.bb.verio.net [129.250.3
.105]
14 36 ms 34 ms 37 ms ge-4-1.c00.stngva01.us.ah.vwh.net [129.250.27.18
4]
15 34 ms 33 ms 33 ms 161.58.156.173
16 35 ms 36 ms 57 ms forums.speedguide.net [161.58.189.82]

Trace complete.


Pinging forums.speedguide.net [161.58.189.82] with 32 bytes of data:

Reply from 161.58.189.82: bytes=32 time=35ms TTL=244
Reply from 161.58.189.82: bytes=32 time=37ms TTL=244
Reply from 161.58.189.82: bytes=32 time=48ms TTL=244
Reply from 161.58.189.82: bytes=32 time=35ms TTL=244
Reply from 161.58.189.82: bytes=32 time=34ms TTL=244
Reply from 161.58.189.82: bytes=32 time=37ms TTL=244
Reply from 161.58.189.82: bytes=32 time=34ms TTL=244
Reply from 161.58.189.82: bytes=32 time=37ms TTL=244
Reply from 161.58.189.82: bytes=32 time=34ms TTL=244
Reply from 161.58.189.82: bytes=32 time=35ms TTL=244

Ping statistics for 161.58.189.82:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 48ms, Average = 36ms

This is normal for me!

Thanks guys. I'll keep an eye on the servers, however everything seems to be running without problems now. Whenever you experience such problems, try getting a traceroute or something to show where the trouble is, your feedback is always appreciated.

From all of the above I don't see anything unusual, the forums server is about 90% idle at most times, which only leaves the backbones as a probable cause... As I said, whenever you experience problems/slowdowns, get a trace and send it our way. Thanks.

Looks pretty good to me this morning.

Tracing route to forums.speedguide.net [161.58.189.82]

over a maximum of 30 hops:

1 14 ms 14 ms 28 ms 10.154.32.1

2 13 ms <10 ms <10 ms mke-rtco-gsr-a-srp2-0.wi.rr.com [24.160.225.17]

3 27 ms 28 ms 27 ms pos-5-3.clmboh1-rtr3.columbus.rr.com [24.95.80.133]

4 27 ms 41 ms 28 ms acr1-serial2-1-0-0.Cleveland.cw.net [208.172.211.129]

5 27 ms 42 ms * acr1-loopback.NewYorknyr.cw.net [206.24.194.61]

6 41 ms 41 ms 41 ms p1-1-0-0.r00.nycmny01.us.bb.verio.net [129.250.9.157]

7 41 ms 55 ms 28 ms p4-6-3-0.r00.nycmny06.us.bb.verio.net [129.250.4.50]

8 41 ms 41 ms 55 ms p4-0-1.r01.phlapa01.us.bb.verio.net [129.250.3.125]

9 41 ms 41 ms 55 ms p4-1-0-0.r00.phlapa01.us.bb.verio.net [129.250.3.153]

10 42 ms 41 ms 55 ms p4-6-0-0.r00.stngva01.us.bb.verio.net [129.250.3.105]

11 28 ms 55 ms 41 ms ge-4-1.c00.stngva01.us.ah.vwh.net [129.250.27.184]

12 42 ms 41 ms 55 ms 161.58.156.173

13 55 ms 54 ms 42 ms 161.58.189.82

Trace complete.

I might as well join the party..

Tracing route to forums.speedguide.net [161.58.189.82]
over a maximum of 30 hops:

1 171 ms 155 ms 164 ms assured.jobe.net [208.34.191.2]
2 206 ms 133 ms 165 ms gw.jobe.net [208.18.94.1]
3 185 ms 187 ms 208 ms sl-gw16-atl-6-1-0-TS3.sprintlink.net [144.232.19
5.97]
4 270 ms 175 ms 205 ms sl-bb21-atl-1-0.sprintlink.net [144.232.12.230]

5 303 ms 271 ms 189 ms sl-bb22-rly-14-0.sprintlink.net [144.232.8.125]

6 274 ms 194 ms 214 ms sl-gw9-rly-8-0.sprintlink.net [144.232.7.148]
7 200 ms 199 ms 195 ms p1-1-1.r02.mclnva01.us.bb.verio.net [129.250.9.5
]
8 248 ms 225 ms 214 ms p4-6-2-0.r00.stngva01.us.bb.verio.net [129.250.2
.146]
9 289 ms 199 ms 224 ms ge-4-1.c00.stngva01.us.ah.vwh.net [129.250.27.18
4]
10 265 ms 205 ms 208 ms 161.58.156.173
11 215 ms 224 ms 214 ms forums.speedguide.net [161.58.189.82]

Trace complete.
-----------------------------------------
C:\WINDOWS>ping forums.speedguide.net

Pinging forums.speedguide.net [161.58.189.82] with 32 bytes of data:

Reply from 161.58.189.82: bytes=32 time=245ms TTL=245
Reply from 161.58.189.82: bytes=32 time=275ms TTL=245
Reply from 161.58.189.82: bytes=32 time=225ms TTL=245
Reply from 161.58.189.82: bytes=32 time=253ms TTL=245

Ping statistics for 161.58.189.82:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 225ms, Maximum = 275ms, Average = 249ms
-------------------------------------------
56k here too

I finally caught it acting up and guess what, you'll see! 6:34 a.m. 041101 EDT

TraceRoute forums.speedguide.net (161.58.189.82)
timed out
1 8 8 10.164.109.1
2 8 0 24.164.96.193 pos6-3.ncntoh-rtr1.neo.rr.com
3 10 2 24.164.96.104 srp1-0.polkoh-rtr2.neo.rr.com
4 13 3 24.164.96.70 srp0-0.mnfdoh3-rtr1.neo.rr.com
5 12 -1 24.95.81.125 pos1-0.mtvnoh1-rtr1.columbus.rr.com
6 14 2 24.95.81.219 srp6-0.clmboh1-rtr3.columbus.rr.com
7 18 4 208.172.211.129 acr1-serial2-1-0-0.Cleveland.cw.net
8 30 12 206.24.194.61 acr1-loopback.NewYorknyr.cw.net
9 31 1 129.250.9.157 p1-1-0-0.r00.nycmny01.us.bb.verio.net
10 39 8 129.250.4.50 p4-6-3-0.r00.nycmny06.us.bb.verio.net
11 38 -1 129.250.3.125 p4-0-1.r01.phlapa01.us.bb.verio.net
12 37 -1 129.250.3.153 p4-1-0-0.r00.phlapa01.us.bb.verio.net
13 35 -2 129.250.3.105 p4-6-0-0.r00.stngva01.us.bb.verio.net
14 36 1 129.250.27.184 ge-4-1.c00.stngva01.us.ah.vwh.net
15 37 1 161.58.156.173
16 * * timed out
17 * * timed out
18 * * timed out
19 * * timed out
20 * * timed out
21 * * timed out
22 * * timed out
23 * * timed out
24 * * timed out
25 * * timed out
26 * * timed out
27 * * timed out
28 * * timed out
29 * * timed out
30 * * timed out
not reached

PING forums.speedguide.net (161.58.189.82): 50 data bytes
timed out
timed out
timed out
timed out
timed out
timed out
timed out
timed out
timed out
timed out

PING Statistics for forums.speedguide.net
10 packets transmitted, 0 packets received, 100% packet loss

[ 04-12-2001: Message edited by: blebs99 ]

It hard to get on the board (6:00pm)
Tracert
#9-19ms-1077ms-18ms-192.atm7-0-.-gw9-tco1-alter.net 152.63.38.28
#10-1143ms-1276ms-1282ms -ge0031.dit.wdc.dn.net 216.167.88.116
#11.1069ms-1025ms-967ms-www.speedguide.net 216.167.23
The pings are real high at the last hops
Please help
Duzmor

go directly to forums.speedguide.net if speedguide.net isnt working..they are 2 separate servers