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Windos XP Logon Screen Blank

Posted: Thu Jan 29, 2004 12:54 pm
by glears
This is a weird one. I had problems with my USB scanner. I tried to re-install the drivers but was unsuccessful. I went though Add New Hardware and let it detect the scanner, which it did not. The New Hardware Detection was taking a long time so I hit cancel then rebooted, as cancel did not work.

Now, when I reboot, everything looks fine with a Welcome to Windows XP screen, then it goes blank. No Logon screen. Here is the weird part of it. If I plug a USB device in any connections and then disconnect it, the logon screen shows up. If I reboot, the same thing keeps happening. Does anyone have a clue what's going on and how I can fix it?

Posted: Thu Jan 29, 2004 5:15 pm
by TonyT
Who knows, but what I'd do (if I had it enabled) was use system restore or run the add hardware wizard and let it complete this time.

Posted: Fri Jan 30, 2004 9:52 am
by glears
After my last experience with System Restore, I'm not crazy about using it again. But I did correct it last night. I unplugged every devices that were USB(Keyboard,Mouse, Joystick, Scanner) and used non-USB Keyboard and mouse to boot. This corrected the problem. I plugged my devices back in and all worked fine except for the scanner which did not work in the 1st place.

Posted: Fri Jan 30, 2004 5:31 pm
by Croc
Try installing the software before connecting the device and turn off the system.
Reboot after plugging in the scanner.

Croc.