SG Broadband Community

is there a way to fix it? and my friend is using a mac and he's getting the same results

bump anyone help?

I have ATT Uverse cable.

And here is the tracert

my modem and router is the same box.


Tracing route to speedguide.net [68.67.73.20]
over a maximum of 30 hops:

1 * * * Request timed out.
2 3 ms 3 ms 3 ms 99-58-8-3.lightspeed.irvnca.sbcglobal.net [99.58
.8.3]
3 7 ms 8 ms 7 ms 75.20.13.230
4 7 ...

We estimate your uplink as having 710 msec of buffering. This level can in some situations prove somewhat high, and you may experience degraded performance when performing interactive tasks such as web-surfing while simultaneously conducting large uploads. Real-time applications, such as games or ...