SG Broadband Community

Just wondering if anyone could tell me how to fix this problem. I have recently installed win xp pro and I am having just this one problem. Everytime I get on internet (cable access) when I request a page it comes up just fine but if there is a link that i click on in that page that opens another page it just comes up and stays blank..this is a problem i don't know how to fix so i will leave it up to the experts.. thank you

Did you do a winxp update?

Not exactly sure what you mean there? I just did a clean install of Win XP..

Originally posted by david24151
Not exactly sure what you mean there? I just did a clean install of Win XP..

ok go to:
start/programs/windows update

When on that page just read the instructions and follow.
update evrything except the foriegn language stuff

Ther seems to be a bug with internet explorer 6
the updates should have a fix for it

ok wasn't sure what u meant..but i have done that.. there is no more updates left for me.

does it happen evrytime you click on a link?

basically..but only if that link opens another page..now if the link takes you to another site then it don't happen..what i am trying to get across i guess is it is almost like a pop up windows..if pop ups open on my computer then i can't see the page cuz it just displays a white page...god i am confusing myself..if i click links on this page they will open(all of them) but if clicking the link makes another window open then it just comes up white...geeezzz i hope someone understands what i mean cuz i sure don't..hehe

just found an example if i click on the replies button to my thread it tries to open up a page..but it just stays white and nothing will ever come up

Hmmmmmm, that's pretty wierd.Oh i get it duh ! Sometimes that happens to me also. Maybe one of the other guyz can help ya, i'm kinda stumpped on this. Sorry i can't be of more help

no prob thanks for trying ....i'm sure someone out there has the answer

What happens if you try to refresh the "white" page?

i don't have the option to refresh..all i can do is look at it or close it. this problem is very troublesome..you don't know how nice it is till its gone...

i just tried again and the page just says internet explorer on the top left and the minimize, restore, quit on the top right

Hitting the F5 key should do a refresh. Try it and see if the page comes up properly.

Let me know.

Also, when you updated IE did you choose "custom install" and check off everything in the list of options (other than all the language support) ?

i hit F5 and nothing happened..all i did was a fresh install of winxp pro and then windows updates..i have installed all windows updates that it offered..but i believe that is all i did.

Found this at MS Knowledge Base, not sure if it'll help, worth a shot.
http://support.microsoft.com/directory/ ... SPR=WINXP&

IE 6 is full of glitches.

thanks for reply norm..that was useful info but couldn't help my situation..i guess i have to reinstall windows or something..i will let it rest tonight cuz i don't have time to do win xp now..99 % of the time something like this wouldn't happen but i hit the 1 %..hehe once again thanks for the replies...

Just a suggestion, go to run and type in "sfc /scannow". Maybe something got hosed somewhere during the install, this should fix it. I've had many problems with IE6 such as pages not found. I have never had that problem before.

i did that and it did not help...thanks for the reply..i finally figured out how to word the problem though..so maybe it is not as confusing..i can't have two pages open at the same time...seems easy enough huh?

oh well reformatted and got se up and running all is well...thanks again