Adelphia in Scranton, PA dreadfully slow!

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TomMonger
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Posts: 64
Joined: Fri Jul 14, 2000 12:00 am
Location: Scranton, PA

Adelphia in Scranton, PA dreadfully slow!

Post by TomMonger »

I'm getting really disgusted with Adelphia in Scranton, PA. Several months ago, they upgraded their system (added more T3 lines?) and their service had improved tremendously! I was getting as high as 1200 kbps during off-peal hours and 700+ during peak hours.

Just in the last 3 weeks, I'm lucky if I can get 100 kbps during peak hours and 550 during offpeak. Naturally, I called my local office (since Adelphia's main office is of absolutely NO help) to complain. They had me do a TEST.FILE download from their Omega.Buf.Adelphia.Net ftp site. I got *less* than 80 kbps (they only "guarantee" 80 kbps). Then they told me they were having problems with their lines in Atlanta (which are supposedly leased from Sprint?) and that everyone is being affected.

Does anyone know if this is true? And if so, should I bother to wait until this is fiexed, or should I move on to DSL (which is more expensive here, but much more stable)?

I'm so distraught. :cry:
-Tom in Scranton, PA
velvta
Advanced Member
Posts: 825
Joined: Mon Nov 27, 2000 12:00 am
Location: wilkes barre, pa

Post by velvta »

I have them too, I'm near wilkes barre...Out of curiosity, how fast can you upload? My friend ups at like 20-30k, and I'b capped at 15. Those *******s also haven't sent me my free intel webcam that I was peomised when I signed up last november. Yeah i got ****ty bandwidth on that test too, they told me to call whoever and have them come out for a service call..I didn't do that yet tho. Like it's my responsibility.
somethingwicked

Post by somethingwicked »

such are the woes of having cable service...

the cable company might treat you for a week or two, but don't ever think that they're ALWAYS going to give you more than they have to.
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boss672
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Posts: 173
Joined: Sun Sep 17, 2000 12:00 am
Location: Buffalo, NY

Post by boss672 »

i love adelphia. no major problems, got my webcam, and tech support is nice. downlaod at 500-600k
upload at 15k

:)
2.53 ghz p4 512mb ram. :) Windows XP Pro
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TomMonger
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Posts: 64
Joined: Fri Jul 14, 2000 12:00 am
Location: Scranton, PA

To Velvta

Post by TomMonger »

I pretty much get the full 128 upload.

Also, I noticed that when my connection is very slow, my cable modem sometimes reboots itself. This sux.

-T.
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